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August 2023 by Feathers And Fur F.
JJ and Shannon are great and truly care about their customers. I can't say the same about their service department, Zero integrity, service advisor Marv needs training on how to communicate with customers, the vehicle was never repaired correctly on the first appointment, things were falsely documented and I was lied to. The vehicle's issue is still not corrected even though they had the car for a week. My frustration level with them is at an all time high. This is the worst service department I have ever dealt with. Preston has lost a customer because of it.
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May 2022 by Scott A.
We are on vehicle number four working with Preston. Love the staff and the customer service Mike and Denny were great. I would recommend this dealership to anybody. If you're looking for a family friendly dealership that takes care of their customers this is the place.
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January 2022 by Scott Piatek
I was contacted by Greg at Preston to purchase my truck. they were very nice, gave me what I wanted for it and the free donut was excellent. they even gave me a ride home. 45 min one way. Very friendly place!
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December 2021 by Christine Dooley
I dealt with the owner of this company (Bill Preston) to sell my car. He was very professional, had great communication skills, and treated me with respect during the transaction. Highly recommend!!
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December 2021 by Justin R Sands
Very friendly staff, I had a great experience there and enjoyed speaking with the staff. I look to do more business with them in the future. I drove nearly 3 hours to make the purchase, they gave me a fair price for my trade when everyone else low balled me on it.
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October 2021 by Kenny Klanga
I offered full price for 2015 Tacoma. Cash. They wouldn't sell it to me because I wouldn't finance it or service it there. This according to Todd and the "owner." This is a first...Oh and on their site, it's listed as "Price For Everyone." Hmmm...This review won't stop them from selling cars, but with knowledge of the industry, we all know that it will impact buyers like me.
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October 2021 by Steven Misterka
Absolutely amazing staff. Bill Hale and Bill Preston worked with me for 4 hours today to get me in the truck of my dreams and I know it wasn't easy. Great experience and happy as can be. Thank you Preston superstore!
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August 2021 by Caitlin Tagliamonte
TOM BARRETT IS AWESOME! The whole staff there was great! I had a great experience buying a car from Tom. There was no pressure and they also made us feel very comfortable! 10/10 would recommend Tom Barrett to everyone! He’s a great guy and so easy to talk to about all my concerns!
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December 2020 by Susi Tedrick
The entire staff from salespeople to service are knowledgeable helpful and courteous. I highly recommend them
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November 2020 by Kathy Domokos
Friendly and informative staff. Really appreciate the time the service staff takes to explain everything. Never felt I was a bother. Quick and easy would be how I would sum up my experience.
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November 2020 by Roger Blackstone
Always friendly and helpful staff. Usually in and out quickly!
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September 2020 by Ken Z.
Brian Lightner is absolutely the best car salesman that I have followed/bought from for over 29 years.Ken Zehenni
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April 2020 by Kyle Swaney
I HIGHLY recommend Preston Chevy in Burton! The people there are AMAZING. JJ More is an awesome salesmen not pushy very personable will talk to you about anything. Bill Preston.... dude where do I start with this guy? He busted his butt to make sure my wife got the vehicle she wanted. He worked tirelessly to get this deal done. Oh and yes they are open during this pandemic! There is hand sanitizer at every desk corner seating area you name it. Each sales person there cleans
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March 2020 by Russell-Tawnya Lingler
10 stars I’ve bought numerous vehicles from Preston Chevy. The sales team always goes above and beyond to get us in the right vehicle to fit our needs. Adam in the service department is awesome. He always makes sure repairs are made quickly and he is very informative. I won’t ever shop anywhere else.
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March 2020 by Bruce Cooper Jr.
Great people that work there everyone is professional and courteous. Preston auto group also makes you feel like family when you are there I wouldn’t buy a vehicle from anywhere else or get it serviced by anyone else