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April 2024 by Anastasia Shephard
Very rude drive-thru attendant. She was blatantly disrespectful when she gave us the wrong order and told us drive around and try again. ? Angry and rude this woman should not be in
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March 2024 by Craig & Brittney Louzon
Stopped in this morning. Ordered a hot vanilla latte, a regular coffee, and timbits donuts. Cashier (Patty) was extremely rude. There is no excuse for a polite customer to be treated that way. Latte made by Patty tasted awful & I would say is the worst I've ever had. Regular coffee & timbits were good, but we will not be back to this location due to the horrible customer service & bad tasting latte. This location is a truly a shame to the chain because Tim Hortons normally has very good drinks!
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March 2024 by Haley Evans
If I could give this store a 0 star I would. I ordered 3 drinks, my dasher called me and told me the machine was down and I asked what to do, the male employee then began being very rude to my dasher, slamming things shut, being loud, just being very rude in general. I told the dasher just to grab my one drink and I would call the store for a refund for the other two drinks, I’ve called 3 times in the last hour and they won’t pick up. So now here’s a bad review. The man working there on March 15th at 3:30pm needs a change of attitude!
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March 2024 by Ashley Cooper
Absolutely the worst Tim Hortons! Hash browns were soggy, doughnuts had missing topping and apple fritter was nothing but dough. Croissant breakfast sandwiches were grilled! Seriously? Ordered a large, got medium. Service was rude and the food reflected that. Will NEVER be coming back to this one again. Food was the worst we have ever had. Only good thing was probably the apple juice and that was because it comes bottled. Wouldn't even give it one star.
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March 2024 by P Donnersbach
Went too Bucyrus location, employee rudely told me with no explanation that I can’t use the good coupons that they gave me. This location is always a gamble with the quality of the coffee and service.
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March 2024 by jay rothermel
Doordash orders are well handled and at a timely way.
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February 2024 by Ohiobushcraft
Hard to get good staff at this
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January 2024 by Kyle Zilch
Drink had stuff floating in it. My bagel BELT had 1 piece of bacon and no L ot T. Bathrooms were closed off. Made for a dismal breakfast break.
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December 2023 by Janie D
These works was so busy but they stayed positive and got everyone as fast as they could. There was some snotty customers and the girls still stayed positive and did not get rude with them . I would like to say on behalf of Tim Hortons in Bucyrus,Ohio be kind to each other the works was doing there best and as fast as they could if you can not wait I recommend going somewhere else or going home and making your own food and don't make people feel bad because they are running behind because they are really busy thank you.
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December 2023 by Yvette Twigg
The bagel was good, toasted with cream cheese. Need m[re flavors of bagels like they used to. Pretzel and Asiago cheese were a few of the great ones. Bring back r favs!!!
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December 2023 by Ryan Weir
We stopped in to get a dozen doughnuts. Apparently youre not allowed to pick what you want for yourself or from the case. You must take what the snotty lil girl behind the register decides you are getting from the tray sitting out behind the register. Her attitude, not being able to pick your own doughnuts really ruined the day. Never Again.Parking: It was easy to park because the lot was empty. From the lack of service I know why.
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December 2023 by Kim Gulling
Wow went inside for hot chocolate and I think the health department should visit themIt's disgusting inside and smells terrible. Can't say much for the 2 workers either.
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December 2023 by Carrie Apple
Staff is great at this location. Everything is always fresh and delish.
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November 2023 by Tamara Graveline
New staff were trying hard. Short staff, morning crew was still there in the afternoon. Everywhere is short staff, be kind.
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September 2023 by Maria Delosa
I enjoy their doughts, but the coffee was bitter. I have only 2 sips and had to throw the rest