Pharmacies in Bucyrus, OH

“I haven't really shopped this store till about the last few yrs. I must say this store isn't bad. I have a handful of employees who seem to know what they are doing and will help the shoppers if needed, same with the managers of the store I have ran into while shopping. I will say though I wish the store was a little bigger, seems like its rather small but that's understandable. I know this store is a lot better than its sister store in Mt.Gilead, that store is nothing but a joke especially the employees in that particular store. The department managers are a joke and some of them should have been fired way before getting the job of being a department head or backup. These employees should have been fired after several months of getting employed. These employees would include from the Deli/ Bakery- AMY, LEANNE, ANNIE, Customer Service- Brandi, Marie, some other cashiers I don't know the names of them. That store has others who definitely need to be fired, they have been in the store 10+ yrs.”

“I had trouble getting my daughters medication from a different pharmacy, they wouldn't even call around for me to see who had it. I stopped in to the medicine shop and they took excellent care and personally called me 2x to update me when they got it and filled it. Everyone is so nice and very helpful!”

“UP TO FOUR STARS! Staffing has been fixed! The store is in shape again. The store now keeps its hours! I am happy I stuck with CVS. ? Below is my *previous* review, written *prior* to my fifteen minute phone call *from the pharmacist*, talking about my meds, and features I didn't know CVS offered. Lucy was *very* helpful, and definitely went above and beyond! ? So, just to show how far they've come:

What if your pharmacy were closed during advertised business hours, with no warning, when you were told by that pharmacy's staff the day before you could come in to pick up your necessary prescriptions? What if you went to working staff with your concerns after seeing the security gates pulled down, with no explanation posted, only to have your concerns dismissed with a hand wave?

Two stars because this is the first time this has happened, and *usually* they have been better than this for me. Changes to one star if I get ahold of their district manager on Monday and get the same treatment. They'll have work to do to get up to three or four stars.

To CVS directly: three stars is start keeping advertised hours and keep your aisles clear of obstructions. You *do* have handicapped customers, quite a few of them. You can do better.

Four stars? I am not certain what it will take to retain pharmacy staff. You have three or four faces consistently, and they're great, then there are rotating guest pharmacists, and the trainee-of-the week pharmacy assistants. Why such a turnover?

Higher-ups, I strongly suggest you ask yourselves this question and do something about it.

You have a few months before I take $13k a year in scripts to one of the other pharmacies in town, and I'm reluctant to do it because you're conveniently close and I'm familiar with you, but I'll do it if you force me.”