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“Best experience I’ve had at a Verizon store. Damien was patient and concise with what I was looking to do with my iPhone upgrade. I told him that I didn’t need all the bells and whistles because I’m not the most tech passionate persons and he didn’t try to upsell me on anything. I’d recommend seeing Damien to anyone with Verizon questions!”
“Great service!! Garry was amazing help, very polite, knowledgeable about the phones, and overall great experience with getting my new phone, recommend Garry at Boost mobile in Medina !!”
“Team was extremely helpful, always making sure we get the best treatment and deals for our money. Aaron and Kyle are always so helpful and make sure that we get set up fully and correctly!”
“All I can say about Nick is you are lucky to have him. He bent over backwards tonight to help me get my new phone to pair with my car's android auto after 3 hours at the car dealership where they could not help me. He solved the problem. I can do my consulting work and GPS in my car again. He was kind and patient and totally focused on the solution. He would be an asset to any company. This is a young man who understands technology and people. It really was my greatest pleasure to meet him and woot in victory when he solved the problem. Thank you so very much for being you and for helping me. Don't ever change.”
“I am not phone or computer saved. Aisha was so awsome and flexible with her time to really help me out. I so appreciated her, and help me connect to my free screen saver replacement. I could not have been happier with Aisha assistane. I truly couldn't of done all that needed done without her. Thank you Aisha”
“I recently visited with my daughter and had an outstanding experience. From the moment we walked in, we were greeted warmly by the staff.
The sales associates who assisted were incredibly knowledgeable and patient. They took the time to understand our needs and helped us find the perfect phone within my budget.
What truly impressed us was their willingness to go above and beyond, we had to leave at one point to pick up my kids and they were so nice to come out of the store to assist me when we came back instead of me having to take my kids inside to complete everything.
Thank you.”
“Great staff always willing to help me reconnect my I phone watch cuz the iPhone store had to a hard reset which sucked cuz I lost over 5,000 photos! Hopefully when I go up there again I get same friendly Verizon guy to reconnect my watch ! Thks and god bless you all !!”
“I would love to give the Medina AT&T store a five star because Emily and Tayvon were so wonderful, but I waited for almost 2 hours to see someone, so that makes a five star rating a little tough. As far as customer service goes, absolutely five stars! I live super close to the Fairlawn store, but I won't go back in there because their customer service is so freaking awful. One person in particular was so rude and condescending, so I'll drive the extra 15 minutes and wait for two hours for the friendly atmosphere.”
“Jade did an excellent job switching my family’s phone service over to AT&T! She answered all of our questions and was very professional and easy to work with!”
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“Came into store very frustrated about my iPhone not charging but Jeff was a huge help and provided different options on what to do to fix the issue. Best customer service I’ve seen in awhile , thanks again Jeff !!”