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February 2022 by Jeanne F.
These are the flowers I git from my husband for valentines day, purchased from Brunswick Giant Eagle 2/12/22. I can honestly say they rank right up there with their produce. CRAP! The produce usually lasts a few days then is rotten and has to be thrown out. But these roses came rotten, that must be why they put the pretty sheer sparkly Fabric around them, so you cant see they're rotten on the inside. These are some of the worst flowers my husband has ever bought. The babies breath was brown and growing fussy fungus and three of the rises had rotten stems, like mushy and the heads just fell off! Most of the roses had brown damaged petals on the outside. I
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September 2021 by Milt B.
I got a Paper ad for16-21 shrimp for $6.99 per pound. I planned on buying two pounds so when I found them in a two pound bag it was typical. I couldn't find shrimp marked 6.99 so I asked the elderly fish person. She was obviously bothered I asked her. She showed be a different product for $9.99 and I showed the add. As she walked away she said she didn't have any and was gone. I looked again and found the right bag from the right vendor. There were a couple of bags one had obviously been defrosted and refrozen having lots of frost so I picked the other one and went to the check out with other items. The Shrimp didn't ring correctly an i show the nice checkout girl the ad. She called s heavy set manager (Katy?) Katy was short tempered and instead of ringing it off took the bag, went back to the fish department to "check" the ad was the authority and I showed her it was the right vendor and size. She returned with the bag with the refrozen shrimp and was so short tempered and pushy it was obvious she didn't want to hear from me. Well I got it home and packaged it for my freezer and it smells terrible. I guess she decided at a lower advertised price I didn't deserve a quality product. By the time she showed her displeasure for my expecting her to do her job and walked off in a huff. Then I picked up my bags and started to walk out snd she demanded I take my cart to the cart line in front without thinking she had already made my experience the worst in several years and more likely ever!
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January 2021 by Matt S.
For those who don't know, Giant Eagle is a grocery store. A very, very expensive grocery store. The facility is always very clean and today. The employees are polite and helpful. They have a wide range of items carried (including a sandwich shop over by the deli). We will be back again, just not for the prices.
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June 2020 by Michelle F.
Using COVID to their advantage. No returns allowed, lack of service personnel. Employees chatting with friends in aisles while another is over the intercom reminding customers to practice social distancing.
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January 2020 by Carolyn Close
My giant eagle family is the best.
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December 2019 by Danielle F.
I am beyond upset, disappointed, and embarrassed! Worst cake decoration ever! I ordered a cake for my best friends 40th bday. I wanted to do something nice for her, and it was ruined! Giant Eagle was never my first option to get a cake, but I had no other option. They did not get anything right! There was supposed to be a picture I printed out and gave them on the cake. I got NO image. I printed out a picture of the exact font and what I wanted the cake to say. Not only does it look like a 3rd grader wrote it, but there's a misspelling too! How does this even look presentable?
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November 2019 by Eileen Smalley
very nice variety of fresh food, nice cashiers and we met so many other nice shoppers,!
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May 2019 by Kathy Jaworske
Great location, courteous, friendly staff..
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May 2019 by Mary K.
Where do I start? With the lack of customer service? With the low quality of produce? Spoiled fish? Or maybe with the fact that I should be prepared to check myself out even though I am paying top dollar for groceries. When I do get a cashier, they forget to put one of my bags in the cart almost every time! Do you know how frustrating it is to get home find items missing that you really needed? Then you can go back to the store to stand in line at customer service. I hate this store, but it is the only place that I can find certain items near home. We need a better grocery store in Brunswick!
