I just opened an account here. I was planning on depositing a substantial amount of money and everything was going good until I met with the finance advisor Matt Dean. He was very condescending and made me feel very uncomfortable. I decided to keep my money in a bank more deserving.
November 2023
I scheduled an appointment to open an account. Sat there for 20 min past my time. Which was fine things happen. Then they took someone in front of me that got there after me and did not even check their appointments. Left me sitting. Will NEVER bank at chase!!!!
October 2023
Tried to call the branch 15 times yesterday between my husband and I both calling. No way to leave a message. No one ever answered. Very frustrating; will be switching banks.