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June 2024 by nycama
Great place to find the parts your looking for without having to leave town.
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June 2024 by Karen
Looking for a refund that was supposed to be returned in 48 Hrs. And was not. Please help me get my ? ney
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June 2024 by Jeremiah Hess
Just like an old general store. Great place for a quick repair.
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April 2024 by Lynora Ernst (Nora)
Had the parts I needed for my sink. Friendly.
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December 2023 by Alexandre Coser
I ordered a pair of Danner Fort Lewis 10" insulated 200G, my order arrived after 10 days of ordering with tracking in Canada. I looked for this model in my size and at a good price and this is the only store who was able to provide it to me. In addition they gave me a pair of Ecosox socks,,???. Really this is my first order, but not my last and the customer service is fast and clear.
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October 2023 by R Hamilton
I ordered some Hickory shirts. When they showed up in 6 weeks I was busy moving to try them on. My father was a logger and always wore Hickory shirts. We bought property so thought it would be cool for my wife and I while we clear it. Being a 100% disabled Vet I always try to buy American. After trying them on a few weeks after receiving them they were too big. So, I called the store and they said it would be ok to send them back for a smaller size. I packaged them up by rolling them so they fit in a shoe USPS box. Well after 5 weeks of not hearing anything I called them. I was told they will call me back. 3 days later I called them again. Then I was told there is two issues. 1 I sent them back after the 10 days. 2 they are rolled up so they can’t iron them or resell them. So my questions are… Why did it take me calling almost 6 weeks later to get this information? If they had me on the phone and agreed to have me return them it was way over 10 during the phone call. I have TBI so I don’t remember much I even asked my wife who was sitting there did he ever mention 10 days? No he didn’t but, he did say it’s ok to send them back. Now did me rolling them up cause that much damage? Probably not. They did say they would refund the $17+ dollars in shipping when I sent them back but out of principle I said I don’t want the money. They should of honored the product they sell, plus why did I have to ask them about it? Customer service is horrible, I will never do business again with them. You can find the same US made products elsewhere for cheaper. They are shipping the rolled up to big shirts back but only after I called them.
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August 2023 by Ron B
A true patriot owner
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July 2023 by Llorenç Burguera
On November 25, 2022, I placed an order for jeans and paid 31.54 euros. As of today, February 14, 2023, I have not received the pants nor have I been refunded the money.
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May 2023 by finhunter
Ordered March 7th 2023, It's now April 24th. 3 pares of jeans. Tried to contact twice, once by email once by phone and left a message. Today I finally got an email saying it will ship May 4th. almost 2 months wait. This is unacceptable.
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April 2023 by Steve Chaires
BUYER BEWARE!!! Most nervous online purchase I have EVER made since the advent of the internet! This guy will charge your credit card immediately but you’ll be lucky to receive anything. He lies and doesn’t return calls. I was lucky enough to get ahold of the manufacturer, who called him, rattled his cage and I finally got my wind chimes. His cheap prices reflect his pathetic service.
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March 2023 by zzzachdunnn
Ordered a pair of jeans on December 26th, it is now February 19th and they just got my order out and it's going to take till the 23rd estimated time to get to me. Terrible customer service when I asked them what the problem was and we'll see if they even got my pants in the right size.
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March 2023 by Kathy Slyder
OLD FASHION HARDWARE STORE Everything is * Made in USA *The Best Work Jeans Ever, work boots, tools, repair items for you to fix about anything. Your ?, ?, dry wall tape, duck tape, numbers & letters for your ? extra plug in plugs for light socket, build a light kits, painting supplies, Extension cords, A Wall of metal drawers full of nuts, bolts, nails, findings, screws, clamps to fix anything, things you need and Could Not find Anywhere Close (? I have store photos above) So, If they don't have it he will get it for you.. #It will take SOME *TIME ⏰ But, quality items in this day and age, DOES Take Time (it will get here) Our mailing system is not what it use to be at all. Big corp wants good stores like this not to survive. Not get good quality things at their fingers to buy. This store has to deal with speciality USA companies like themselves, to order your things. Not a big Corp. store. The people work at a slower pace to fill a order not this store. Then Mail is slow...I really liked this store. I find what I need and more. I like supporting our small businesses that are LEFT for us to shop. You will too if you keep in mind they try to do for others.Their is Knowledgeable people running this Home Town Store.. It's Clean, well organized & friendly. A Great find Here in the Town of Brookville, Ohio.
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November 2022 by Brett Pippin
**DO NOT BUY FROM THIS STORE!** Won't answer calls, and website to log in to check order status does not work. Been nearly a month with no updates.**DON'T MAKE THE MISTAKE OF TRUSTING THEM**UPDATE 5 months later: still no boots or refund. Do not give them a chance to take your money.
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November 2022 by Carol Sedlak
I have never had a bad experience at this store. This is a small, one-man store and he tries to do his best. I've heard him on the phone working very hard to please customers. You'll never get that from Walmart.
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October 2022 by nikolas de Vries
Ordered a pair of jeans 4 months ago and i have not heard anything do not buy here