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August 2025 by Elvin Maldonado
They have no sense of greeting whatsoever. They don’t know what customer service is. They’re speechless employees that they don’t know how to approach people so that’s why they working over here didn’t say hi they don’t say goodbye. Didn’t say have a good day. So pretty much nothing so yeah when I just saw the reviews 3.6 ⭐️ this is what they serves another bad review. And I just walked in to provide any other kind of service. I cannot expect what kind of service receive the real customers.
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August 2025 by Chandra Daniels
I went in for notery services . I had signed the paper before I went so he told me he couldn’t do it. I had another paper at home got it and went back. He served me right away and notarized the paper with no problem. I will use their services again and I will tell my friends about it.
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August 2025 by Damon Williams
Great staff, great customer service this store has really turned around!
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August 2025 by Maryeileen Corcoran
Wait wasn't very long and the person who helped me was friendly.
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July 2025 by Gypsia Kangou
This store is one of the most reliable UPS stores. After your drop off your package will be moving in few hours. People do their jobs at this location they don’t let your packages sit there
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July 2025 by MaryAnn Balak
Self serve kiosk was fabulous in and out in just a few seconds
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July 2025 by Kerase Hian
you saw me park at 458 and locked the door. you are rude and need to understand you have an exit closed
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June 2025 by Christine Pohl-Peters
I was greeted in a friendly manner, I was taken care of professionally and in a timely manner. The employee assisted with what needed to be taken care of.
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June 2025 by Hollie Jimenez
Heather the manager is great!! She notarized something I needed ASAP and took great care of me. Thank you so very much!
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May 2025 by Julie Cuilli
The staff were so helpful in quickly printing documents I needed from my phone and making copies after notarized them for my attorney. I was very grateful!
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May 2025 by Rasheed Leonard
I visited this store to ship a package and experienced very poor customer service from Austin. I asked how I was supposed to send my shipping label and his response was very rude and it seemed as if I was bothering him. He leaned against the counter turned his head and stopped responding to my questions. Thankfully Zach was there to help, he was very informative and got the label printed fast and I was on my way.
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May 2025 by Fred
Always greeted employees are spot on with anything you need I’ve never had a bad experience
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April 2025 by Tiffany Light
I went in at 6:30 to ship something, they close at 7. She had already shut down all the machines!!! Don’t advertise closing time as 7 if that’s not accurate!
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Just wanted to say the two times I came to this place the staff were very friendly and got me out there quickly.
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April 2025 by Dana Baker
I had a good experience overall, it was quick and efficient.
