Shipping Centers near Brooklyn Heights, OH

30 locations found near Brooklyn Heights
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“Craters and Freighters Cleveland was absolutely fantastic to work with. The customer service was exceptional, and I especially enjoyed working with Renee. She answered all my questions and worked hard to offer a high quality, cost effective solution. The craftsmanship was exceptional as well. They crated and shipped a custom made family heirloom crib. It was meticulously packaged and arrived in perfect condition. I highly recommend them!”

4.3 Superb32 Reviews

“Roman and Marco have helped us send so many boxes to Ukraine the last few years. They are always so helpful to make sure the packages are done correctly. They have become our friends, they have done a lot to help us reach the soldiers of Ukraine. Rest assured, they will help you too.”

4.8 Superb23 Reviews

“I just wanted to say that Shelly has excellent customer service. Every time l go to the store she is always warm and healthful and smiling. I just needed to let someone know that. Thank you.”

3.9 Good86 Reviews

“I used this UPS location on 7 St Clair Ave in Cleveland to pick up, pack and ship an item from Ohio to Boston, MA. Jonathan and the staff here are the experts! Package arrived on time and in great shape. The staff were friendly, I was able to do everything over the phone. I didn't have to leave my office! I would highly recommend them if you have shipping to do in the areaGreat service!”

4 Good41 Reviews

“This is an outstanding company! The combination of extremely high quality work, excellent communication skills, and perfect integrity made our experience with Icon fantastic. The interior rooms that they helped to convert into studios for yoga, cycle and more were completed on time and with tremendous attention to detail. Alex Pagan is the best on site foreman and carpenter anyone could ever hire. Jameson Pagan is a pleasure to deal with, on top of every detail and a great communicator. I am appreciative every day of the work they did for us.Service: Interior finishing”

4.7 Superb15 Reviews

“Chad and Judy and the young man, I think John is his name are always so helpful here, they go the extra mile and treat their customers genuinely. They really helped me the other day with a package that was going to cost hundreds to ship and walked me through the steps to turn the return shipping cost back on the seller. Thank you!”

4.4 Superb18 Reviews

“We frequent this UPS location often as the staff is friendly and no hassle. Have tried other locations in the area and always regret that choice and come back to the one NR as it never disappoints! 5 stars all around here! Keep up the good work!”

4 Good29 Reviews

“After finding out how the first shipment of my boxes arrived via UPS (nearly completely destroyed), I opted to use FedEx after remembering the great experiences I had with shipping items for my previous place of employment in the past.Even though this specific location was a little bit longer of a drive to carry all my items compared to the UPS location, I figured that it was better safe than sorry as I was going to be repeatedly shipping a lot of boxes for the next few foreseeable months at the time.Rachel, Lisa, Laurie, and Don have all taken turns helping me to ship my items with utmost care and professionalism but there was one team member who just happened to be there the most whenever I would come in to ship my items.Rachel was an absolute professional and a delight to talk to at the end of the day after hauling my large shipments over this location.She would move with grace and speed to make sure I had the right type of shipping service for all of my boxes (some had lithium batteries) as well as any additional insurance or extra services I may require (like signature upon delivery and fragile stickers) and always made sure to check with me if anything else was needed.Since I needed to pair the items with their corresponding FedEx shipping labels, she was very fast and accurate in sticking the tracking label close to where my box names were, which I appreciated very much as I needed photographic evidence for the predestination tracking I was doing.I was here several times a week and at one point, almost every day to ship out items daily. I have shipped probably around 80+ boxes in various sizes at this location since my initial visit and am happy to say all of them arrived safely at their destination and in GREAT shape! (Many kudos to the FedEx handling/delivery team as well.)At one point, I didn't have a box for some of the items (swords and camera tripod equipment) and Rachel made a great recommendation for the perfect box the items would need in order to arrive safely at their destination. Needless to say, yes the items did arrive safely and the box itself was ALSO in fantastic shape at the destination!Thank you so much to all of the staff at this location for making my time here absolutely pleasant and handling my items with utmost care and consideration and highly recommend this location for everyone for all your shipping and packing needs.”

4.1 Good22 Reviews

“A few of the reviews say the employees here are rude. I’ve never had a problem and I’m always in and out within a couple minutes. As soon as you walk in the door the staff comes out from the back of the store to assist.”

3.6 Good36 Reviews

“Easy in and out. Waited for one of the staff members to be available and the salesperson checked for my package to be taped properly and the UPS sticker to be attached. Gave them my email to receive tracking info.”

5 Superb6 Reviews

“I stopped by a few weeks ago to pick up some speakers that were to be delivered to my house....based on other experiences with other companies I expected problems.....everyone was very nice, from the person who answered the phone and set up the pick up to the guy who brought it out and was nice enough to help us load the car. I was pretty impressed with everyone I dealt with.”

4.1 Good11 Reviews

“I went to this location today after going to the location on Mayfield and Richmond the last two times. The assistant manager helped me and she was nice friendly, helped me return my item. I was happy. Sometimes returning items on Amazon is difficult. Mayfield will not help you. The University Hts store was clean, the mgr was happy to help and I wanted to tipher. Thanks so much!!”

3.4 Good56 Reviews

“Want to shout out Teaira (spelling may be incorrect) for their PHENOMENAL customer service. They brought such joy and delight to our interactions.As a small business owner, it really makes me love Fedex and all the years I've been a customer.Please recognize this employee for their above and beyond service!”

3.7 Good18 Reviews

“Every time I've gone to this UPS Store, I've had a really positive experience. The owner and the people who are working for her are very friendly and helpful, and competent. I had a bunch of presents I needed to ship for the holidays and they wrapped them perfectly and helped ensure that my packages arrived in time. Every time I need to get something shipped, I come here.”

3.4 Good36 Reviews

“Arrived on time, friendly and spent extra time on the installation to deal with a manufacturer issue. Never complained even tho I’m sure it set him back on his delivery schedule for the day.”

3.1 Average73 Reviews

“We walked on 2-1-2024, and there were several people coming in with us not including the ones already in the store. The young man behind the counter was so calm, friendly and patient with everyone. While he was copying, faxing, giving Amazon Kiosk instructions, taking in returns, doing math in his head and training a new employee, two guys (assuming owner or management) stood behind the counter yapping with one another. It wasn’t until I asked the young man his name so I that I may write a nice review that the two guys paid any attention! The one guy was quick to give me instructions on how to leave a review on Google! (Take care of your own business, Google has got theirs covered!) Really? You can hear that, but not your employee taking care of 6 people simultaneously. Well the young man, David Gyenga deserves 5 stars! He is a true asset to this business and with his demeanor will be a success anywhere! Owner, manager or whoever you guys were … well, you get 2…if even! I read the other reviews stating rude employees. I’m retired now, but in my life experiences, having owned my own business and having worked in management for others, multiple rude employees at any one business usually stem from poor management.TIPS FOR CUSTOMERS:I have never had an issue with any of the employees at this location. They were always kind to me. Be kind to them, not only are they dealing with rude customers but their owner/ manager may be a jerk too. (We’ve all been there) Always get an Amazon receipt. That’s not a UPS issue but an Amazon one and can usually be corrected through the chat on the app.TIP TO MANAGEMENT/ OWNER: Your employees will show more respect for your business if you do. Geez, help out, maybe train new people so there’s consistency. It will also cut down on employee turnover.IT IS YOUR BUSINESS DUMBA$$! Business owners work too! You haven’t even cracked 3.5 stars! If your business goes down the toilet there be no one blame but yourself!”

3.1 Average44 Reviews

“I had to get 200 pamphlets copied for a funeral and when I went to pick them up, not only were they beautiful, Maddie went out of her way and folded all 200 for me. It helped me out so much during this stressful time! Thank you Maddie”

3.1 Average18 Reviews

“Everyone at this location on w117 is nice from the moment you walk in as you walk in ..Manager and Taylor( Print manager )was extremely polite and very knowledgeable answered all my printing questions and made it very enjoyable experience 5 stars my pup and I want to say thank you for the enjoyable experience here will be coming back”

3 Average39 Reviews

“I had an unusual package / request. When I walked in and Ralph saw me carrying a weird size sign.He smiled and we took it from there. He was fantastic.Got my packaged wrapped and packed and I believe it’s going to make to NYC without losing the chalk artwork.So appreciative of Ralph’s calm demeanour and assistance. You need more of Ralph’s working for you.”

2.9 Average43 Reviews

“This terminal called me to schedule a residential delivery. Knowing how difficult it would be for a driver to get a tractor back on my street with a delivery van I set up a dock pick up. These employees were very courteous and keep a clean building by dock standards. Freight was in good shape with no damage.”

2.7 Average3 Reviews

“Sharrita, a manager at the store, was incredibly helpful and patient. I was pleasantly surprised by her calm under pressure. I haven't received that level of excellent customer service in years.”

2.8 Average35 Reviews