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“Customer service!!! The most kind and courteous people ever. They are terrific ambassadors for the UPS brand. I am delighted to give this UPS Store two thumbs up and my highest recommendation. Customer service is the most important thing in this industry, and this store provides it in abundance and with a smile!!! I am SO VERY impressed by their care and concern toward their customers. I felt valued and respected. A WONDERFUL TEAM!!!”
“This is an outstanding company! The combination of extremely high quality work, excellent communication skills, and perfect integrity made our experience with Icon fantastic. The interior rooms that they helped to convert into studios for yoga, cycle and more were completed on time and with tremendous attention to detail. Alex Pagan is the best on site foreman and carpenter anyone could ever hire. Jameson Pagan is a pleasure to deal with, on top of every detail and a great communicator. I am appreciative every day of the work they did for us.Service: Interior finishing”
“We have visited the store many times to handle returns, send packages to family and friend or to get supplies. We are always welcomed and our needs addressed promptly. Very nice folks!”
“The most important reason for giving the rating of 10, is due to the efficiency and professionalism the UPS team carries through out the day with customers such as myself.”
“Easy in and out. Waited for one of the staff members to be available and the salesperson checked for my package to be taped properly and the UPS sticker to be attached. Gave them my email to receive tracking info.”
“Melissa was so incredibly sweet and understanding with my situation. I had printed a prayer card for my sister’s funeral services at a different location and I realized it wasn’t what my niece and I needed/wanted. (Totally MY mistake when I did the first order, not the other location’s) I was just an emotional mess when I came in to have them done again. And she was just so compassionate and sweet to me. I just can’t thank her enough. My second order is absolutely perfect. Sure, I’m still an emotional mess, but I feel better taking these new, beautiful cards with me to her services”
“Long story short Chad the store manager spent more then 1 hour on the phone with Amazon to help me with refunds. That what right man in right spot mean! Chad you are great!”
“What sets them apart is their exceptional customer service. They take the time to understand your needs, offer expert advice, and make sure you're satisfied with their services. I've never had a single issue or complaint.???”
“I know i must have left a review here before. We have been going to Ohio Export now for many years to send packages to Poland and we live on the southneast side of metro Columbus. Why? No other real choice. But truthfully it is because we trust Pan Roman i jego syn, Marko. They have always treated me like family. Last year when there was a delay, Pan Roman called me to apologize for the delay. Where else do you find this kind of treatment? If I lived in metro Cleveland, I would visit them regularly to chat as friends.”
7:30AM - 4:30PM
765 E 140th St, Cleveland
Shipping Centers
12AM - 11:55PM
11706 Clifton Blvd, Lakewood
Shipping Centers
“The staff was very helpful, polite, and knowledgeable, Even though they were extremely busy that day. Helped me get the product I needed, how I needed it, and had it ready for pickup the same day.”
“I stopped by a few weeks ago to pick up some speakers that were to be delivered to my house....based on other experiences with other companies I expected problems.....everyone was very nice, from the person who answered the phone and set up the pick up to the guy who brought it out and was nice enough to help us load the car. I was pretty impressed with everyone I dealt with.”
“Dealtech was easy to work with and perfectly professional. I thought I needed expensive repairs but the first rate, knowledgeable and energetic technician, Dave, made it run like new. No charge beyond the service call! They also followed up on a question I had. I completely recommend them.”
“Excellent service from our drivers today! They were courteous, admitted to forgetting a part and were willing to go the extra mile to deliver it after hours. Thankfully that was not necessary as it was later found in one of the boxes :) Everything went nice and smoothly and I am very happy with my experience. Thank you Q & Company :)”
“I had an unusual package / request. When I walked in and Ralph saw me carrying a weird size sign.He smiled and we took it from there. He was fantastic.Got my packaged wrapped and packed and I believe it’s going to make to NYC without losing the chalk artwork.So appreciative of Ralph’s calm demeanour and assistance. You need more of Ralph’s working for you.”
“I've been to The UPS store in Garfield on Rockside Road and I've always had a pleasant experience. The cashiers are courteous, knowledgeable, and helpful explaining processes making for the returning of packages easy.”
“Had to drop off a return and realized I left the label at home. Counter staff was extremely helpful and able to get my label printed for a reasonable fee and got me in and out in less than three minutes.”
“I love how fast this location is. The team is always very helpful. Alyssa has helped me with my sample shipments twice now and she's a pleasure to work with. I will continue to use this store.”
“The employees at this location are VERY friendly & knowledgable about their craft. You can always expect a smile when you walk in the door & a THANK YOU when you walk out.”
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“Phenomenal service, and a friendly, knowledgeable staff. I had eight tons of heavy workshop equipment shipped across the country with Craters & Freighters Cleveland, and the staff were more than accommodating every step of the way. Patti, Renee, and the guys on the floor are all excellent. My equipment arrived well packaged, on time, and at a very reasonable rate for the quality of service rendered. I would whole-heartedly recommend C&F Cleveland.”