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“Chuck, Chris and Matt were my movers and to say they were amazing, fantastic and took great care with my move are understatements! I wouldn't hesitate to hire Leaders Moving and Storage again, and I would definitely ask for this team again. They made what I thought would be a very stressful day, a total breeze!! A great team and a great company!!! I also want to thank Chris K for his help, providing the quote and working with me to schedule a pretty quick move!
Thanks to the whole team!!
Jon Barrett”
“The chairs arrived as scheduled . It was raining cats and dogs ! The delivery men took great pains to insure that neither the new chairs or my new house had even a drop of rain ! Great job !!”
“I arrived at Extra Space Storage after driving 7 1/2 hours with a van full of my daughter’s stuff to store. I was tired and frazzled and Demetra was absolutely wonderful. She was so patient explained everything. I am so happy that we rented here! There were carts to use and the facility is very clean. I’m so grateful for Demetra and her kindness - thank you!”
“This was the easiest check in and storage process. I’m new to the Cleveland area and Tray and Lauren were incredibly welcoming and were so helpful with the whole process and ensuring that I had everything set to go for my move from day one. I’m super grateful for their assistance it’s everything and making it a seamless process”
“Great location, great service.
(Added months later)
Great business! Annie was amazing, friendly, and kind. She is so accommodating and goes above and beyond for all. The lot is so inviting and the summer decor is on point! If you are in need of using a storage unit, honestly look no further”
“Can’t recommend Harrington Movers enough. They made our move as seamless as can be and did it with smiling faces. They were great communicators and very professional. These men didn’t take a break! They were fast, efficient, and very careful with wrapping and handling our furniture. We would definitely recommend this crew to our friends and would use them again. Thank you!”
“I had the pleasure of securing my storage unit from, Terry, and she was kind, considerate and knowledgeable. I always felt safe coming to my storage unit as it is in a great area! The facility was very clean and so are the grounds. I will always rent a storage unit at the Broadview Hts Public Storage when needed. Plus, the price was unbeatable and no walking up and down steps, all ground floor level. Thank you, Debbie Frick”
“Awesome moving service - Patrick, JR, Jose, and Michael M were incredibly efficient, professional, and comprehensive. They took care of our fragile items and helped us with loads of unpacking. Would definitely use this company again!”
“Jennifer and Jeff the Libra has been a great help with figuring out the perfect storage for valuable things . The customer service from the beginning has been nothing but amazing . If You need a great clean storage Please go to them . Thank you guys .”
9:30AM - 5:30PM
12777 Abbey Rd K, North Royalton
Self Storage
“Customer service agent was very friendly and helpful. My first time using storage facility & very impressive units, extremely clean, safe environment. Excellent pricing. I have used other units in the past, but Valley is my new #1!”
9:30AM - 6PM
2250 W 117th St, Cleveland
Self Storage
“we just moved into our storage space at 117th St. in Lakewood, Ohio. Ariana, the could not have been nicer. I was having difficulty accessing the gate. She took a half an hour and had me unload reload and help me set up my phone to access the gate. Kudos to you guys for having such a sweet, caring knowledgeable employee”
“Called to make sure there was availability for my car on a gravel spot and Mark (I believe that was his name) was enthusiastic over the phone and even opted me into a discount! Site looked about as secure as it can get, highly recommend as an alternative to the unsecured parking garages in Cleveland.”
9:30AM - 6PM
7011 W 130th St, Parma Heights
Self Storage
“Cherri is so helpful and amazing! She really cares about her customers and the store, and keeping it organized and clean! She made it quick and easy to sign up! Thank you”
“I love that I was able to do everything online and get help in person when I wasn’t able to find my unit and purchase a lock. The gentleman at the work desk was very helpful.”
“Had my unit for about 2 years, never had any issues. The facility was always clean and secured. In addition, Jeff was always helpful and friendly with anything that I may have needed. Awesome service.”
“Sussen Storage has been fantastic in keeping my car safe at an affordable price. Their customer service is top-notch—always professional, courteous, and helpful. The facility is clean, secure, and well-maintained, giving me peace of mind knowing my car is in good hands. I highly recommend Sussen Storage for their excellent service and dedication to customer satisfaction. Thank you, Sussen Storage, for exceeding my expectations!”
“There’s issues with the online system and processing payments. However, Tonya who is an employee (maybe manager?) of the facility is always so helpful. 5 stars for her exceptional customer service.”
“The sales representative was very very good and patient with me I was very pleased with her response and helping me I would recommend Cube smart to anybody needing storage your company is great five stars”
“Wow! Just. Wow! We (The Musical Theater Project) decided to work remotely, and so we needed to move from a building in Independence to two storage units near Lakewood. We hired Berea Moving and Storage because they had been trustee by major arts organizations throughout Norheast Ohio. We needed to move backstock of CDs from our record label, and many, many theatrical costumes, in addition to office records, supplies, and equipment. They were thorough, careful, systematic, and organized. They were also really fun to work with! Somehow, they managed to find a spot for everything, even suggesting ways to organize the storage spaces so that everything would have its place. Best of all, the thousands of CDs were places in their exact right spot, in the exact right shelf--easy to find! We are forever grateful to this wonderful, family owned business. If they can organize our move, they can do the same for anyone.”
“Dylan was super knowledgeable and helpful with everything I needed to know regarding the storage facility. The company definitely has the right person for the job!”
“This is by far the best storage unit in downtown Cleveland, if not all of Cleveland, & it is in large because of the manager Julia. The facility is immaculate; the cleanest one I have ever seen. Julia does a lot of the cleaning herself if not all of it. The bathroom is even clean! I am a disabled female & can access & use their bathroom without any issue & that’s saying a lot. I am also able to access our units (we have three!) without any issue. My husband & I needed a storage unit quickly, had a horrible experience at a highly rated nearby unit: the unit was dirty, unswept, the floors uneven (trip hazard) & a support beam 1/3 way into the unit blocking storage access & decreasing space as well as having horrible customer service from the local management to the corporate customer service and management. All these issues were resolved when we found Breakwater. Julia personally helped us choose the unit with the best location for us (& me being in a wheelchair) to access & helped ensure it was spotless before we moved in. We were so pleased we rented two more units there with the same great service. Julia even helped us choose the right size units to rent which were correct & not even close to what the professional moving company said we needed. Julia is always there to help or answer the phone & if not, she returns all phone calls almost immediately. We are more than satisfied with Breakwater but particularly with Julia who keeps the place running so smoothly. She is friendly, knowledgeable, happy to help & overall just goes above & beyond with the customer service. We called & researched many storage units before finding Breakwater; our only regret is that we did not find them sooner. I never write reviews but I thought I should share the info about this place with anyone else needing storage, especially last minute like us. I highly recommend Breakwater Storage.”
“The best part of working with this company is the staff. They are nice, helpful, courteous and seem to always be in a good mood. I was at the Broadview Heights location and worked with Tara... She is wonderful !!!!”
“Great service, great attention to detail, *extremely* friendly! Came exactly on time, were very efficient and gentle, and they also were able to junk a ton of our stuff that we needed to throw out!”
“TRISKETT ROAD STORAGE, HAS AN " EXCELLENT" STAFF!! VERY PROFESSIONAL!! VERY NICE PERSON, MIRANDA!! THEY HAVE GREAT DISCOUNTS!! BETTER THAN ANYWHERE ELSE!! CHECK THEM OUT!!”
“Christina was amazing, I have rented twice at this location. Both times she went above and beyond for me. Not only is she professional but she is understanding and very kind. I cannot thank her enough. If I ever have another need for a storage unit, I will definitely be back.
Thank you Christina! :) You're the best.”
“Josh was very kind and quick to solve my issue. I left my keys for my lock at my home and was moved out otherwise. He made what was a stressful realization into a solvable problem with ease. I’ve never had a bad encounter here.”
9:30AM - 6PM
11395 Brookpark Rd, Parma
Self Storage
“I have had my belongings in storage for over 2 years which is longer than I anticipated.
Overall, I have had good experiences with billing, ease of payment, even received advice & assistance from the district manager when I had a customer service issue; it was resolved immediately. The facility is clean, easy to access, secure and modern. I would definitely choose Public storage again for any future storage needs.
Something to keep in mind is if you have your own renters insurance, you do not have to purchase the renters insurance provided by the facility.
Public storage is definitely a leader in the storage facility industry. They even have an access option for you if you lose your key!
There have been many changes with my units over time. I was not pleased with the price increases but do understand that this is an industry that is positioned to increase in cost... Aside from the price increases, I do have to say that I have been pleased with Public Storage. Their management has been helpful, albeit sometimes a little hard to get a hold of live. (There Is a 1-800 number, however, I preferred to deal with the on-site manager instead as it was easier to work through issues.)
The 1-800 number did not note my account properly and it was rather frustrating to deal with their representatives.”
9AM - 5:30PM
12600 Berea Rd, Lakewood
Self Storage
“Just want to give a shoutout to the wonderful young lady who was so helpful with our storage unit. Every question I had she answered happily and showed us around the facility…. Tanya was amazing, recommend going using them”
“We are moving from Rochester, NY to Cleveland. They made our day significantly easier when we arrived to unpack. Signing up took little time and they were receptive the whole time we were there. I highly recommend this place for anyone looking for a secure location with a receptive staff”
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“This is a late review but I wanted to share it now as I think back to their great customer service. I hired All Service Moving twice — first in 2017 to move my daughter quickly out of a rental home and store her furniture at their facility. And then again in 2019 to pack her stored items into a Pod for her next home in California. Her items in storage were carefully wrapped and were in perfect condition when they were loaded into the Pod. The packing into the pod was correct and her load made it to CA without damage because it was correctly loaded.
This company is a family run enterprise and they treated us and my daughters furniture with great care. They are professional and courteous and nice men and their facility is clean orderly and well run. These guys know what they are doing.
I am going to hire them now to move my elderly mom’s furniture to assisted living.”