“As a first time Penske renter but seasoned truck renter, I'll never rent anywhere but Penske!! Their truck was great, and the others on site at dropoff at this location looked equally as good. Great service, great pricing, I couldn't ask for a better experience!”
“I rented a truck from the Compass Self Storage location in Cleveland to help move into our new house. Jennifer was unbelievably helpful and professional. We had some issues with truck availability but she quickly resolved them and went above and beyond with customer service. She turned what could’ve been a difficult day into an easy one and we were able to get everything moved on time. Definitely recommend if you need to rent a truck.”
“I have received estimates for the same repairs from at least 5 other shops and I personally took my car to Radair for an inspection. Radair provided me with a quote that was ridiculously high for the repair being done and they even suggested unnecessary repairs that weren't needed at all. However, this shop was exceptionally honest and transparent. They managed to fit my repair in a day earlier than scheduled to fit my availability, provided detailed information about the work being done, and were clear about the costs (I must add that they were lower than all other shop estimates, and 1/4th the repair cost I was quoted at RadAir!). They fixed my mustang the same day, took care of it like it was their own and they were also very friendly! My car is super important to me and I have decided to exclusively bring my Mustang here for repairs. I recommend the same for people who care about quality work on their vehicles, this shop is the best!”
“Josh was very kind and quick to solve my issue. I left my keys for my lock at my home and was moved out otherwise. He made what was a stressful realization into a solvable problem with ease. I’ve never had a bad encounter here.”
“This was the best rental i ever had truck ran great it was clean easy to use nice long ramp to move with ware picked up they already had things checked an they were busy so this gentlemen was pressed for time when done took back to different location they were slammed but she was nice ,an friendly an was not in no hurry she said we have to do thing right she maid sure everything was like its suppose to be the truck only had 50,000 on it this was my 1st truck that ran on diesel fuel it seemed to get much better mileage i was very pleased with the whole penske experience ....i will be back...”
7:30AM - 5:30PM
1390 W Bagley Rd, Berea“The best! The guys are the best around! As long as you come to them with respect they will give it back. I have never had an issue with them. They are professional courteous and funny. They are really great group of guys. I highly recommend this place.”
“The moment I walked into this Ryder’s on Brookpark Rd. In Cleveland, OH I was welcomed by a very kind lady Ashley! She’s helped me tremendously finding the box truck for my business and would like for all of the Ryder’s staff to know that Ashley deserves a promotion for her hard work and all of her kindness and respect towards myself and all others. Thank you Ashley!”
8AM - 5PM
8003 Brookpark Rd, Parma“Rent A Wreck Parma Ohio is a great place to rent a vehicle. Whenever we visit we rent from here. Chuck is very friendly and we have never had any problems. The car rentals are great. He makes you feel welcome and goes out of his way for you. We will be renting here every time we visit. Thank you!”
9:30AM - 6PM
1549 Superior Ave, Cleveland“We rent trucks from Penske every week! Lauren, Jessica and Trey at the Superior Ave location are FABULOUS!! So kind, so professional, so knowledgeable! I would rent from them anytime!!”
9AM - 5PM
5400 Brookpark Rd unit a, Cleveland“I was surprized how cheep it was I rented an 8 gallon air compressor for $19.00 per day and I booked it online when I arrived it was ready for me to pick it up .Very frendly people and most importedly it is very very cheep and by the way compressor was almost brand new.”
“I was extremely satisfied and surprised with them ! Wonderful staff . Cars are definitely ugly but for 29 a day and cash security deposit it's a great deal !”
7AM - 7PM
9903 Royalton Rd, North Royalton“I have dealt with moving several times over the years but never had to organize this side of things until now. I will definitely recommend U-Haul and certainly this location. The user interface on the website was perfect for me considering most sites have a bad UI. The process from start to finish was flawless when booking this online for the first time. When I arrived at the location in person we were greeted with a very friendly demeanor and all the staff were incredibly helpful and efficient. They clearly had the skills and ambition to perform a great job while also keeping the customers best interest in mind. I also expected the cost to be much higher considering the service you’re using but was very happy with the fair price for everything. The employee was also very thorough with explaining anything I needed to know. I can not recommend this location enough and will be spreading the word. I hope everyone there can know how much they are appreciated for their hard work/effort. With things like this being very stressful in general uhaul at least made this part of moving the least of my worries and the experience alone is worth sharing. Overall 11/10 a great customer experience. I would take any (recent) negative reviews for this location with a grain of salt there’s always those people who have to complain about something and feel entitled.”
“I have been renting an indoor storage unit from this location ever since I moved back to Ohio. I greatly appreciate how helpful the staff is every time I'm there. It is extremely convenient (immediately off the West 117th exit), well lit, monitored and very clean. I would highly recommend this facility to anyone looking for a very fair priced and temperature controlled place to store their valuables. Make sure you ask for Russ. He's so helpful and will take the time to walk you through everything they offer.”
“Took 16ft truck from Ohio to Texas. Avg 10mpg. Truck was comfortable with good AC. Tires were good. Top speed set about 77 but you don't need to go faster in that kind of truck anyway. Just beware of that limit when passing other trucks or you'll upset the four-wheeler behind you. LOL. It will teach you to have patience with the big-rigs.”
“Awesome service from the person at the counter to the person checking in the rental when I returned it. Super-clean and easy to get in and out of the lot. Would definitely recommend this location to others! Thanks for making a stressful moving day easier!”
“I rented a truck today from this location. I had a small issue with the truck information and the rental person had it fixed in no time. She was pleasant to deal with and even though it was Friday afternoon and her shift was over, she took care of the issue and I was on my way. Great experience and great price. I will certainly go back again.”
“5 Stars
Shoutout to Cameron, Gerald, and the management team at U-Haul Center on Brookpark Road in Parma, Ohio for their professionalism and prompt response to handling a matter I encountered today. The staff quickly addressed the issue and provided me with great customer service. I left feeling happy and satisfied with the outcome. I highly recommend this location!”
“Everyone was super nice and I appreciated their help throughout the entire process! Alex(or might be Alison sorry bad memory ) at the front desk was a life-saver and I was glad she was able to help me out and was super kind and friendly, something I needed and appreciated very much that day. Thank you all around!”
“This was my first time renting from this particular location... Randy and Steve were very helpful... I recommend this location to everyone... keep up the great work guys I'll be back!!!”