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“Mimi is very good. She’s very good with me. We have been working together for many years so she knows how I am and she totally understands me. Thank you. She’s a great person.”
“I had the pleasure of working with Drew He was professional prompt and very knowledgeable with anything I needed they are lucky to have such a great worker he truly cares !!!”
“Ultimate customer service. I've been with the agency for 41 years. Everyone I have referred has been a client there to this day. Gale is an absolute gem and John lll is a chip off the old block.”
“I contacted A&A Action Auto Insurance for a quote. While out of her service area Kriss was extremely helpful and gave me referrals in my area to contact. My daughter may relocate to Cleveland so I already know where I'll recommend to her for insurance needs!”
“I cannot thank Dakota enough for her help! She was cheerful, friendly, and able to help me solve a very big blunder from a previous insurance agent with car insurance. Not only that, she also helped me with renters insurance. Gotta say, I love that girl already!”
“Ron has worked tirelessly to try and find the cheapest coverage for me. He was in constant contact with me through the whole process and made it easy and seamless! Somehow a very small error was made inputting my zip code into the new policy and when it was fixed, my original quote raised by $25 for the 6 month policy. Instead of asking me to pay the difference by adding a few bucks to my monthly payments, he opted to send me a $25 check to save me any troubles and keep me at my original quote. He’s easy to talk to and eager to help. A well deserved 5 star rating!”
“Spoke with Danielle and she was super helpful in guiding me through the decision process for Home, Auto, and personal property insurance choices. She did not rush or push any products but listened to my needs. The end result was not over insuring or under insuring my assets. Great timely communication throughout the process with a professional and friendly demeanor.”
“I called around 4:30 in the afternoon on a Friday, to get a quote for a specific policy. I was connected with Lydia and she was the most patient and helpful person!! she let me know what all of my options would be, including what exactly the policies would cover, and she stayed over on a Friday night to make sure that I had what I needed to drive legal. 10/10 absolutely recommend. if you want a personal touch from a knowledgeable agent, Lydia is the one!”
“I have been dealing with Bridget at Kim Smatana State Farm Agency for many years. There are not enough ways to describe how extremely happy I am for their excellent customer service. Bridget is always professional and kind helping with our multi vehicles and home owner policy’s. I would highly recommend to anyone!”
“Chris is great to work with, he is always there for your questions and needs and really cares about his customers. He is extremely knowledgeable and was able to quickly handle some issues we had early on. I look forward to continuing working with Chris and would recommend to a friend!”
“The people at Ragor State Farm have been incredible! The fastest, friendliest insurance company I have ever encountered. A human being answers the phone with kindness and a desire to help. Each and every encounter with Ragor Insurance has affirmed my decision to switch to them a few years ago. No looking back - I will be with Ragor State Farm for life!”
“My family has been with Select Insurance Services from the beginning. Pat and Greg are very thorough and patient in explaining the details of home and auto insurance coverage provisions, and are always willing to answer any questions we may have. We've had several claims over the years and they have taken very good care of us every time, making it as easy as possible for us. I would highly recommend calling Pat or Greg for your home and auto insurance needs.”
“Today I contacted this agent to provide and receive information for a mutual customer. Once the mutual customer was verified my request was quickly and professionally handled. I received the requested information shortly thereafter which was great for myself and our mutual customer. Very efficient and polite, I would recommend.”
“I had such a great experience working with Alicia for my renters insurance! She made the entire process simple, quick, and stress-free. She explained everything clearly, answered all my questions, and made sure I got exactly what I needed without any confusion. It’s rare to find someone who makes insurance this easy and pleasant — I highly recommend her to anyone looking for friendly and reliable service!”
“Bought a New/used Equinox, (2017), registered it with Allstate.Also, transferred 2008 Toyota Camry to my grandaughter, as well.Have had few if any complaints with my Allstate carrier.”
“My parents started with DHK 30 years ago, so naturally I wanted in as well when it was time. I’ve worked with Nancy and DHK for many years now and am always impressed and grateful for their diligence, dedication, and care. I would recommend DHK to anyone needing their services - five stars forever! ?”
“A group of us visited the office to plan a trip to Italy next year. Rhonda was very friendly, informative and provided several helpful suggestions for preparing for our trip. The travel package was reasonably priced and offered many conveniences.”
“Joe is the nicest guy. I've been with them for a long time, and he always goes out of his way to make sure I have the best coverage but still within my rate.”
“Mark who helped me was awesome. He explained everything to me every step of the way. He made me smile and laugh. He loved my McDonald's purse and I loved his "Duncan " keyboard. I would whole heartedly recommend him. Thanks Mark ?”
“Tyler was exceptional yesterday! I had a flat in he came in 15 minutes and helped. He looked happy and he was willing to put on the new tire. He was kind and courteous. Good job Tyler! ?”
“Auto insurance costs have surged in 2023 to account for higher incidents of theft, higher car prices and repair costs. At least LM has a big advertising budget to entertain you with emu's as the cost of living spirals out of control in cuyahoga county. Some people say Cleveland gets what they vote for.”
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“I changed insurance coverage for my auto and home after they reviewed my coverage; saved me lots of money. I also have my taxes prepared by them and they are fast and efficient. Kristie and her staff are always friendly and attend to your needs quickly. I highly recommend them.”