10AM - 7PM
9255 Broadview Rd, Broadview Heights“BEST pet store ever! Very knowledgeable owners and staff, always willing to help you find the correct product. Great variety of pet food and toys. Always a fun event scheduled with treats and pictures.”
9AM - 7:30PM
8249 Chippewa Rd, Brecksville“Everyone is so friendly and helpful anytime we go to this location! They love our dog and make her feel comfortable every time she is there. They always have samples of new food and treats that they offer. The dog washing area is always clean and ready to use. The store is stocked and clean all the time. Just a great place to take your dog.”
“I highly recommend The Natural Pet Enrichment Center!! The staff is extremely knowledgeable and very helpful. They took the time to recommend multiple products to help us and we are so grateful!”
“I have been going to Wilson's for decades. They have a great selection of wild bird feed as well as feed for any animal to want to accommodate in your yard. I generally don't feed in the summer but they have a great stock all year. They also offer feed for domestic animals from horses to dogs to things I probably know nothing about. The staff is always friendly and happy to help with any questions.”
“This place may be small and not super fancy but they have a very nice selection of fish and rocks and whatnot. This place isn't in my area but we were nearby and decided to stop. I'm glad we did as they had all the fish I had been looking for but can't find anywhere within my area. We bought a few fish and will be back for sure. The staff was friendly and knowledgeable. They also have some super cool massive Cichlid tanks to check out while you're there!”
“100% hands down best grooming experience ever! Thank you so much for you love and care of our babies. Having been searching for a new groomer for our 14 yr old pomeranian and 13 yr old boston since moving to Hinckley. You got us in right away and I can not say or thank you enough for how you treated them! They were both happy and relaxed when we picked them up!”
“By far the best pet supply store around. The staff and owners are unfailingly friendly and helpful. Pet Loft stocks excellent quality products at fair prices. Check them out!”
9AM - 9PM
1301-B W Pleasant Valley Rd, Parma“The staff are always so helpful and friendly! It's a very easy & quick stop. Never a long line! I get just what I need there every time, and I have a lot of animals!”
“UPDATE: I received a call from Kevin regarding my review and the experience we had. He apologized and offered to compensate some of my order. Thankfully everything was taken care of and apologies expressed both ways. Thank you Kevin & Pet Supplies Plus. ORIGINAL: Currently sitting in front of the store. My fiancé and I drove here to pick up the dog food I ordered online as our 3 labs are out. Of course between work and the 8 inches of snow that came down, we came as soon as we could. We arrived at 8:55pm and upon pulling up it was clear the store was already closed, despite their hours being until 9pm and no note on the door to notify customers of the early closing. My fiancé got out of the car to go up to the door and the two employees in the store proceeded to ignore him. So I called the store to say we were here for a pick up and I watched the female employee laugh as she and her male coworker ignored the phone as well. I even flashed my brights to get their attention and my fiancé went to the door again and knocked. They both proceeded to hide from view and behind shelves to avoid us. I'm extremely upset with this store. We were here before close and literally just needed to be handed our dog food, but we were ignored, laughed at and even mocked. So now we have to go home after wasting time and gas and make our dogs some dinner because two employees couldn't be bothered to stay open until their posted time and decided it was better to pretend like we didn't exist. I will contemplate spending my money on dog food elsewhere. Thanks for nothing Pet Supplies Plus.”
“In today’s (scamming) society 5 stars is an understatement, there’s nothing bogus about this business … the breeders are awesome and conduct amazingly trustworthy business. Persian cats have always been a dream of mine and to think one would’ve been enough, who was I kidding.. when I first laid eyes on them, it was then I knew that I couldn’t get one without the other…. The process leading to bringing them home was very professional, I was able to go see them and at anytime, make payments (received receipts) until the time of pickup…. I received pictures and video footage of their growth and the breeder never once gave me any negative vides…. They welcomed me and my family during each visit and we always overstayed our stay admiring all the other Persians around the house… if your considering on getting a Persian kitten I highly recommend doing business with Dream Persian… your provided the paperwork, a gift bag with wonderful gifts and most importantly a beautiful healthy, stress relieving Persian kitten whom will grow to love everything about you… Thank you so much Dream Persian for definitely making my child/adult Dream come true… this has been a true Blessing and I’m enjoying every bit of being a Persian Cat Mom.. ????”
“Thank you for your help today, Nielly. I hope I spelled your name pretty correctly and if not, I'm sure Pet Supplies will correct me. I called after leaving the store having purchased some items. You were professional, very kind and actually spent the time to help me :)”
“Friendly and helpful staff. Stephanie at the grooming department took really good care of my dog Bella. Stephanie is very friendly and welcoming. Well recommended.”
9AM - 9PM
16710 Royalton Rd, Strongsville“I have been coming to this location for so long now and they’ve always been so happy and helpful, I witnessed a rude customer cursing because someone was asking about product and he couldn’t check out as fast as he’d have wanted to, but if someone is unsure about a product the employees are more than happy to help and people should be more patient because there doesn’t appear to be too many people all at once and there’s a lot to do! Great team, great service, great store!!!”
9AM - 9PM
12662 Rockside Rd, Garfield Heights“Ariel displayed patience with my questions. She also had detailed knowledge about the availavle coupons and point redemption. Great customer service!!!
Thank you”
7AM - 9PM
6870 Ridge Rd, Parma“When me and my older sister went, we asked for our Husky/Germen Shepherd to get groomed and a few extra's. He is a very playful dog, who always gets muddy; he came back extremely clean and smelling amazing, as well. The workers there were extremely nice and respectful, we toured around and everything was clean and neat. Our stylist was named Jenny, definitely planning on coming back. :)”
9AM - 9PM
6870 Ridge Rd, Parma“Bonnie always takes the best care of my little anxious Morkie. She does an amazing job and is so gentle and kind. My dog is always super nervous about getting groomed and by the end of it, he is falling asleep while she is grooming him. We absolutely love Bonnie, and will not go anywhere else! ❤️”
“Received a msg from vet about a specific food for my pets. Petco was the 1st to pop up that showed it was available. I got there and it was due to close in 10 to 15 minutes.
The employees were very accommodating. Answered any questions I had, showed me alternatives and let me know the return policy incase the recommended one didn't go well.
They also let me know about the vaccine and grooming services which I had no idea were available. And signed me up for the card when I was checking out. All that and they still closed on time. I appreciated the time they gave and help I received while I was there and will be returning ( without my purchases because they worked out).
I wish I could remember the 3 names of the employees).
Thank you !!”
“Victor was very helpful today. With my bearded dragon lighting. He told us which ones would work best for our set up. And the Acadia 50 watt really did the trick!! He loved the crickets as well. Cya soon!”
“We adopted our cat Tigger over a year ago and he is the best thing we ever did! The adoption process went very smoothly and the volunteers are so nice! I would recommend adopting from there if anyone is looking for a welcome addition to their family!”
“Went in hoping to find some anti-itch pray for my mom's dog. Found exactly what I was looking for. Spoke to one of the ladies about a puppy I was curious about and explained my dog had passed in February and though I want ready for another one just yet I would like to know what purchasing one entailed. The lady was very knowledgeable and had tons of info.She told me her own experience after buying a dog from them a few months ago and showed me a few pictures. This prompted me to show her a picture of my dog who passed. She could tell I'm still hurting and offered a sympathetic hug. She was so sweet! Another worker there also gave me tips on how to take care of my mom's dog's itching problem.”
“You can tell these dogs are taken care of, and staff aren't there for just a job that they love animals. We did purchase our dog from them a little over a year ago.”
“We LOVE this place so much! Literally the best service, supply and knowledge! We live a little over an hour away—we won’t go anywhere else because of their care and assistance. Can’t say enough about them ? Esp Alicia (sorry if I butchered that lol pronounced Aleesia), she’s our go to ? Keep up the good work and see you soon!!”