“We have visited the store many times to handle returns, send packages to family and friend or to get supplies. We are always welcomed and our needs addressed promptly. Very nice folks!”
“Long story short Chad the store manager spent more then 1 hour on the phone with Amazon to help me with refunds. That what right man in right spot mean! Chad you are great!”
“A few of the reviews say the employees here are rude. I’ve never had a problem and I’m always in and out within a couple minutes. As soon as you walk in the door the staff comes out from the back of the store to assist.”
“I've been to The UPS store in Garfield on Rockside Road and I've always had a pleasant experience. The cashiers are courteous, knowledgeable, and helpful explaining processes making for the returning of packages easy.”
9AM - 3PM
4758 Ridge Rd, Brooklyn“I love how fast this location is. The team is always very helpful. Alyssa has helped me with my sample shipments twice now and she's a pleasure to work with. I will continue to use this store.”
“The employees at this location are VERY friendly & knowledgable about their craft. You can always expect a smile when you walk in the door & a THANK YOU when you walk out.”
“What a difference I found since it is under new management! Went in today with returns for Amazon and did not notice that one needed to be packed in box. I had a box, but in the past I was told to buy tape to seal up the one box. To my pleasant surprise, Gary and the other worker said that since I had a box and it was only 1 piece of tape they would be happy to seal it up for me. This is a change and something the new management is trying to turn around. Nice job! Great Customer service! It was a small item and I had a small box with me, so happy to have had this service today!”
“Matt, Maddie, and Sahil are the absolute BEST. I am at this UPS almost daily for work and they are so friendly and helpful. This is the BEST UPS store when it comes to customer service, expertise, and willing to go above and beyond!!”