Thayer Toyota, a family-owned and operated dealership since 1935, is located in Bowling Green, Ohio, near Toledo. The dealership is known for its strong and experienced sales staff, who are dedicated to satisfying customers' needs. Customers appreciate the seamless and transparent buying experience, with some traveling across Ohio to find the right vehicle, such as a spotless Toyota Sienna or a 2024 Corolla Cross Hybrid SE. Salespeople like Rick and Marisa are praised for their helpfulness, knowledge, and clear communication, making the process enjoyable and stress-free. The dealership offers excellent service, including quality repairs and maintenance, such as fixing car seats and handling oil changes; however, some customers advise to be cautious with mechanic diagnoses, as there have been instances where services were suggested that were not needed. Thayer Toyota is also recognized for its honesty and straightforward approach, avoiding the upselling common at other dealerships. Overall, customers value the personalized service, helpful staff, and the dealership’s commitment to customer satisfaction, making it a trusted choice for vehicle purchases and maintenance in the region.
After traveling to every corner of Ohio we ended up finding an excellent deal on a spotless Toyota Sienna here. We worked with Rick, remotely, for a truly seamless buy. Finally able to travel with all my kiddos in one vehicle. Thank you!
May 2024
Not your normal dealership. Or the normal dealership I have experienced. If you take your car in and you tell them you need something that is what they do. I stopped going to the dealerships a long time ago because of all the upselling. Thayer Toyota is doing it right.
April 2024
Always great service with a super friendly staff!!??
