Kroger Pharmacy has a mixed reputation among its customers, with some praising the efficient and friendly service, while others are frustrated by the limited availability of the drive-thru. Many customers have been using the pharmacy for years and are generally satisfied with the service they receive. The pharmacy is often praised for the timeliness of prescription fulfillment, with most new prescriptions being ready the same day or the next day. Customers can also conveniently order refills through the Kroger app and request a specific pickup time. The staff is described as friendly and helpful, and a pharmacist is available to answer any questions about prescriptions. However, some customers have expressed frustration with the drive-thru service, which is often closed or unavailable. This can be particularly inconvenient for those with young children, as they have to bring them inside the store and wait in line. Some customers have suggested that Kroger should either improve the drive-thru service or shut it down completely, to set clear expectations. Overall, Kroger Pharmacy seems to provide a mixed experience, with some customers highly satisfied with the service, while others are frustrated by the limitations of the drive-thru. The pharmacy's staff is generally described as friendly and helpful, and the prescription fulfillment process is often efficient and timely.
We scheduled appts to have our flu shots here. Staff was great!
July 2024
They give you your pills when they want to even when the Dr calls them in. Plus the drive through is closed more then it's open anymore.
June 2023
Just made the switch to Kroger pharmacy and they were super helpful and amazing. I do not have insurance right now for a small amount of time and the person at the pharmacy was able to help make my prescription affordable! Everyone I interacted with was super friendly. Very glad I made the switch.
