CVS is recognized for its dedicated and helpful staff, particularly in the pharmacy. Customers have praised employees like Mango and John for their exceptional assistance with prescriptions. However, there have been some negative experiences, such as an incident involving a new staff member who was perceived as rude to a hard of hearing elderly customer. Despite occasional challenges, the team generally strives to provide good service, even when feeling overworked. Customers appreciate the support they receive, especially when dealing with sensitive issues like legal name changes, as John has been effective in addressing miscommunications. Additionally, first-time shoppers have found the staff helpful in navigating purchases and setting up CVS rewards accounts. Overall, CVS is seen as a supportive place, though there are areas for improvement in customer interactions.
Not friendly staff. Things can never be filled on time or by the times they say. I hate that my insurance goes threw them .2/10 recommended
October 2023
Went to ER in severe pain at 9am. They sent script immediately to cvs for pain meds. 9hrs later still not filled. They closed at 6pm and I have no pain meds. Taking my business to Walgreens.
September 2023
Horrendous. I'm required to use this pharmacy because of my insurance and it's been a week without meds because they can't get it together.
