“First I have to say the vet David Soehnlen was 5 stars. He was kind, caring ,took his time and very professional . The vet tech was 5 stars also. Now the front desk another story. My appointment was at 11:40 ,i checked in at 11:43, i drove an hour to come here on recommendations. This was my 2nd time here. Girl at desk told me it would be 2-3 mins, 30 mins later i walked up to desk asked if they forgot about me after several others came after me and were seen right away. I was told they didnt know what happened, never gave me an answer.15 mins went by i went back up and said i have been waiting for 45 mins now. Lady with dark hair was very rude to me said i was next. No apologies . Vets were exceptional! But for the hour wait and forgetting about me you would think they could have at least done a complimentary nail trim . I didnt ask for it ,they did it then charged me. Not the best customer service. IF... i go back i will check in every 10 mins if im not seen . Lesson learned.”
“This veterinary clinic is the best one that I have been to. The last one was way more expensive than this place. Navarre Veterinary Clinic did more than the Companion Veterinary Clinic and was more than $100 less expensive, and they were a lot nicer to my dog as well.”
“Best vet ever! We've been going to Dr Nicoletti for years & would not go anywhere else. He always has the answers, whether big or small issues with our fur babies. His staff is just as wonderful as he is. I would highly recommend them!”
“Dr. Foltz and the entire staff at Dover Veterinary Clinic were so wonderful and compassionate. We were visiting from out of town over the 4th of July weekend and needed a vet for our sweet Macy and Dr. Foltz was the only one who could get us in on such short notice. A big thank you to the entire staff at Dover Veterinary Clinic!”
“Have been going to Dr Kilmer for almost 20 years. He is amazing!! He takes his time and explains everything to you, he's great with the animals. Will be going to him until he retires!”
“Thank you so much for the ultimate care you gave DEIBO for many, many years. Thank you for the compassion and emotion you shared with us in our difficult time. DEIBO was always in the best care with you and we could never thank you enough for loving him as much as we did.
Thank you from the very bottom of our hearts❤️
The Cutshall Family”
“I cannot say enough how amazing everyone is here. I appreciate all the staff so very much. I have been bringing my pets here for YEARS and I have had a wonderful experience every single time.”
“Sifferlin guided us through a most difficult experience. After discovering fluid in our dog's abdomen, they recommended a facility where surgery could be done. Although we made the trip, several factors brought us back home. Sifferlin then contacted another veterinarian who agreed to the surgery. Unfortunately, they discovered that our precious girl had cancer throughout her abdomen and we had to say goodbye to her. Sifferlin then sent us a sympathy card. ❤️”
“Called to see if I could get an appointment for my cat who developed an abscess on her face. I was not a client/patient and my regular vet was not available, they were willing to see me later in the day instead of referring me to the emergency vet clinic in Canton, which would have cost me at least $2000. Since I work in emergency medicine, there is nothing more frustrating than being told to go to the the ER for something your regular provider can address! So, that speaks volumes to me that this clinic was willing to see my cat when I was not an established client! Very much appreciated. Thank you!”
“I love the employees and their care. I dislike the paw plan they offer. They continually tell you how much money you saved but I was paying $1000 a year. So technically you don't start saving until after that. Also, Read the contract!!! They put my dog down which I paid for and then I had to still pay the paw plan off.”