The Great Escape Youngstown offers a positive shopping experience for customers looking for outdoor products like pools, hot tubs, and patio furniture. Reviews highlight timely delivery and installation, with customers expressing satisfaction in their purchases, such as a new swimming pool and hot tub. Staff members, including Mike and Greg, are noted for their professionalism, knowledge, and helpfulness without being pushy. Customers appreciate the assistance in navigating warranty issues, as seen with a replaced rocker chair, and the attentive service received when seeking advice about pool supplies. The store is described as clean and welcoming, making it a recommended destination for anyone in need of pool or outdoor items. Overall, The Great Escape Youngstown is recognized for its exceptional customer service and quality products, ensuring a great experience for families and individuals alike.
So far so good.Good price. Delivery team was good. Sales guy was knowledgeable.
May 2024
Purchased a new swimming pool at the end of winter 2024. Was delivered on time and installed within two weeks of install date. I’m happy with the install and the ease of purchase. Will continue to purchase pool supplies and needed accessories .
May 2024
Great place to get all your pool needs. Prices are comparable to other pool stores and the staff is very knowledgeable.
