-
April 2024 by Kymberly Foster Seabolt
Initial consult is a group "sales" pitch. Agreed to therapy after being assured it was fully covered by insurance. Only AFTER all therapy was completed did we receive a bill saying "oops it wasn't covered after all." We handled that out-of-pocket and a YEAR later received billing for "additional charges." These inculde dates we were not there - having ended the treatment earlier than these dates. At this point we have repeatedly followed the legal process to validate and remove this fabricated bill including being assured by office personnel that it is "taken care of." Today, another 9 months later - we received a collection notice. Very shady - and shoddy - practices.
-
February 2024 by MaryAnn
I am impressed that they show you what you need to get better. They explain everything thoroughly. I am confident that I know what I have to do because the physical therapists reviewed everything with me.
-
February 2024 by Rachael Murphy
I love their approach to therapy and have recieved excellent care.
-
February 2024 by Kenzie Durham
Amazing place to work…..very welcoming staff & the PT’s and PTA’s care about helping you get back to 100% and are very hands on with all their patients.
-
February 2024 by Athena Bialik
Ok so I have been to at least ten physical therapy places over the last 20 years. This is the one and only place that the therapists are all hands on , they work in you the entire time. When you go to the Assistant he works with you and actually does and stays with you. Most every time places gives you exercises and leave then come back and give you more. The therapists and PTA here are excellent. Especially Denny Bilas. Best therapist that I have ever been to.
-
August 2023 by Douglas Ohalek
The atmosphere is great. They treat every person one on one. The crew is very nice and great to work with.
-
August 2023 by Dan Durham PT
I love our staff and all of our patients!!
-
August 2023 by gena tew
I have made so much progress with Joy and Dan! I’ve had my share of PT and they are by far 10/10 ! I 100% recommend. :)
-
March 2023 by Terri Anderson
To get the eval they wanted me to sign financial agreement without knowing if therapy was covered.
-
September 2022 by Melisa Smyczynski
I would absolutely recommend to anyone needing physical therapy. I started at another PT office and was not getting better, was actually feeling worse. I switched to infinity physical therapy and they had me feeling better after the first visit. I wouldn’t consider going anywhere else!
-
June 2022 by Sharyn Anderson
I was so pleased with the therapy I received from Infinity. The therapists were professional, knowledgeable, and had a genuine interest in my condition. My improvement was very important to them.When I started there, my right shoulder and arm had pain and were quite sore. I experienced pain when I reached overhead or out to the side. Sometimes I had pain when I was just sitting or doing light work. It was also painful to lie down. This pain was from an injury several years ago.I am so much better now. I can use my arm and shoulder with little or no pain now. Denny and Bob are so accomplished and explain and educate as we go through our therapy. .I'm so pleased and thankful for my progress. It's really amazing!!I would definately return here if I experience pain again. You're not just a number here. Your well being is so important as you participate in the therapy in a relaxed and pleasing atmosphere. Thank you again, Denny and Bob. Also, I want to thank Rhoda and Laura for accommodating us in the scheduling of appointments.
-
June 2022 by Olivia McNally
Absolutely love this place! Everyone is super friendly and remembers your name. The one-on-one experience for treatment is greatly appreciated. Bob and Dan really take the time to listen to your explanations on what is causing your problems. You can tell that both Bob and Dan love their jobs. Bob will explain every exercise and the stretches to you and how they improve whatever muscles you are working on. Dan will also explain to you how he will work out certain muscles, what the best care plan is for you, and go into depths about the types of treatments you can receive. Rhonda is new to the office, but she’s got a great concept of how the office works already. She’s friendly and makes sure to inform you right away about any changes to your scheduled appointments. I’m personally going on my second month of treatment and I feel so much stronger already. It’s helped improve my motivation for exercising and given me the confidence that starting out slow isn’t a bad thing! My pain that I was experiencing in my knees and lower back are significantly better. It’s amazing how just working your muscles properly can greatly reduce the pain you experience.
-
November 2018 by Margaret Melewski-Micco
If you have pain Mike will find it and make it go away