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June 2021 by Mr. S.
Make sure when you go ask for Sales Consultant Bob Bezzaro. Bob sold me my car. Thanks again Bob
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April 2021 by Elle V.
Great experience. Salesmen were very helpful and the process was the easiest and smoothest car buying experience we have had.
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December 2020 by Tonio F.
Stopped in to price and test drive a couple vehicles at VW & BMW. John Rapko was very helpful and patient. Excellent job and really knew his stuff. Thanks John.
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October 2020 by Tim Griffith
Excellent service from the service department on my 2015 Volkswagen Tiguan. Knowledgeable, professional staff dedicated to helping me keep my Tiguan well maintained!
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August 2020 by Aggie DiBacco Van Brocklin
Was in the service dept. today....very professional, didn't waste my time, and solved my problem/s. Kudos to Seth at the counter in customer service and, also, to Bob Bezzarro who has all the patience in the world.
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July 2020 by JASON WANG
I bought a black Atlas in the Preston Volkswagen car company in February 2020. Two weeks ago, I was able to wash the car's fuel cap after washing it for free at their car company. I was very confident of their staff. I didn’t see the car and went directly to work. The next day I found that the fuel cap of my car was flushed by them. I called them and asked if their staff had seen my fuel cap. The staff of the car company said that there was a fuel cap for the car. The paint was broken, I was very sad. I asked the company's person in charge of the maintenance department manager to say that the boss is not busy. He is busy with more than a dozen companies. The staff said that they can repaint us for two days, but they have not been repaired for three weeks. It's awful. The service attitude of the staff makes me sad. I hope that the person in charge of your company can give me an explanation after reading the information?
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June 2020 by Petra Zibaila
Just purchased my first VW vehicle yesterday, and I am in love with it! I would highly recommend Cortland and John if you are going to look for a vehicle. No pressure sales, so much fun to work with, and had the answers to all my questions! The whole team at Preston VW was so helpful throughout the entire process and 100% honest with any questions I had. Thank you guys for helping me find my new ride!
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May 2020 by Amelia Oaks
I have always had great experiences in the service department. They don’t try pushing you into any other service that you don’t need at that time. BUT, I decided to upgrade my car. I had a 2013 Tiguan and wanted an Atlas. Tyler in sales was amazing. He found exactly what I wanted and got the pricing to work in my budget. He went above and beyond. He was a pleasure working with and knows his cars!
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April 2020 by Erin Smolinski
Estevan at Preston hooked us up with a 2020 Atlas Cross Sport. We couldn’t be any happier with how smoothly the process went. We will definitely be back again.
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April 2020 by Erin S.
Estevan at Preston made switching over to VW worth it. We can happily say that we will be coming back again for our next car purchase in the future.
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March 2020 by Patrick Nalley
Estevan was an absolute professional. Squared me away and put me into an amazing vehicle. Good guy and an impressive asset to Preston Auto!
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March 2020 by Chilling Positive
Excellent service from the service department on my 2015 Volkswagen Tiguan. Knowledgeable, professional staff dedicated to helping me keep my Tiguan well maintained!
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February 2020 by Bob P.
I had a terrible experience when I took my new vx I for it's first oil change. I called ahead to make an appointment for an oil change and tire rotation. I specifically asked how much each of the services would cost. I was told by the service person I talked to that the tire rotation would cost $24.95 and that the oil change would be free because it was the first oil change for my car. I was also told they would take care of a recall item involving my headlights at no charge. I thought the amount for the tire rotation was high but scheduled the appointment because of the free oil change. When I appeared for the oil change and tire rotation I was told that there was no record that indicated I was entitled to a free oil change and that the cost for the oil change would cost $98.00. I was in a bind and went ahead with the service because of the amount of miles on the car and because I was already there and would meant I would have waisted more time to go elsewhere. To me it seemed like a bait and switch tactic. I will never go back there for service and based on the other reviews I have read here, and wish I had read earlier, this seems to be a policy and tactic they use. I like the vehicle but likely will not go back there when my current lease expires. Bob of Canfield
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December 2019 by Kyle W.
Helped my sister buy her first vehicle here. We saw a Certified Pre-Owned Jetta on the website that was listed for a very fair price. I called in and spoke to the Sales Consultant Bob Bezzaro. Affectionately referred to as "Uncle Robby" by his close friends as he told us. Anyway, from the first interaction he was more than helpful with every question we had, especially about the certification warranty and financing for a first time buyer like my sister. We scheduled an appointment, went to test drive the vehicle, and were soon on our way down the road. Awesome experience and my sister loves her new Jetta! Definitely ask for Bob when you stop in. You could tell he makes it his mission to spread joy in all aspects of the car buying process. Thanks Bob and thank you Preston VW!
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November 2019 by Faith A.
Their expertise is unmatched and their customer service is impeccable. John Rapko was so helpful in guiding my car purchase options, can't wait to purchase my new car.
