-
August 2024 by G C
My experience with them has been great.
I am a contractor and a small business owner. I wanted to give making my own high quality fliers a try instead of paying Vistaprint
I called to ask questions and make a plan, many of those questions silly, and Lisa stayed on the phone for like 10 minutes and helped me figure it all out.
When I came in, Pressley took great care of me. He helped me dial in my options, helped me work on proofs (4 to be exact), and when I gave him a .pdf file of my flier that was whack and not working right, he figured it out super fast.
In general I could just tell he cares about taking care of customers. I work in service industry so I know. Give that man a raise.
-
June 2024 by Eddie Vargas
At 1st not much help. Then a very special person help me with the document I needed printed.
-
June 2024 by Jenelle Dunkel
I wasn’t going to write a review, but since I see others have had the same poor customer service experience here…I will.
I went in with a prepaid label on a paper wrapped box, the employee asked me what I was shipping and I said “boots”. The employee said he has to cut it open to check the box that’s wrapped, and I said, “so then I’m going to have to rewrap this box now?” I asked him two times, he didn’t even respond just said he had to look and proceeded to cut the box open. Then he tells me that my box isn’t sturdy enough because packages can be dropped from 6 ft conveyer belts and the items can get damaged, and that my paper can rip off the package with my label on it and the package get lost. So he told me I could either pay them to wrap the package for $14 or buy a box for $5….and that “at least the buyer paid the shipping” - thanks sir, that’s so helpful?
Anyway I took my package to the fedex drop off site on Tippy in cornersburg, and they were so nice - I would highly recommend going there instead and save yourself the time and money. Oh - and they would have accepted my original package wrapped.
-
April 2024 by Erica Collier
Nar the manager was so helpful to me. I needed a lot of papers printed and helped me. Nar's customer service was amazing. GREAT JOB NAR
-
January 2024 by Ajeenah Seifullah
I was totally dissatisfied with my visit to this specific location and will not be returning. i was totally shocked, and also very diappointed by the service given.
-
December 2023 by Kelsey Brinton
Shipping things especially gifts during the holiday season can be overwhelming, I was assisted beyond my expectations and really appreciated the service I was provided.
-
December 2023 by Lauren Bevan
I use this FedEx location multiple times per month to print work related materials. I’ve done this via the FedEx website and via email. Either way, I’m always given a timely response and confirmation. The outcome and quality is always what I expect it to be. If I’m unsure of what to order or how to do so, I am walked through the process and given professional opinions on the best options for me. The customer service is always great. I’ve come to know many of the workers simply from being there so often. They usually have my product ready before I even reach the counter! Great team they have there!
-
August 2023 by Nessie Fluttershy
Like the self service. Easy in and out.
-
August 2023 by Harold Burt
Fast and friendly service from knowledgeable associates.
-
August 2023 by mark williams
How about answering your phone. I was calling about business not to chat.
-
July 2023 by Michael Malone
I had a great experience here! Alex was very efficient and helped me with everything! So happy they have a employee like her.
-
July 2023 by Billy Beggs
Great work on my print job. And Alex was VERY helpful.
-
June 2023 by Nathaniel Turner
Convenient location, clean store, well stocked office & shipping products.Customer Service was below average.On this particular visit:The employee who I had the displeasure of being handled by doesn't have the first clue about privacy.The entire reason a package is brought in already sealed is because we as patrons are concerned with items arriving to their destination on time and entact, and without nosey people ogling over the contents.Why they can just ask if any of the prohibited items are contained within the package, like UPS and the Post Office do, is beyond me.And if you must ask content questions, could you at least use your inside voice, not a sporting event roar.
-
June 2023 by Matthew Confer
Manager there is the best! He is such a nice guy! I go out of my way to come to this location!
-
May 2023 by David Beavers
Absolutely insane that they add a 2.50 surcharge to any order under 50 dollars…just another way to price gouge customers. Staff can also be quite short and rude with customers at times, not to mention wait times can be crazy long. 3 pieces of printed paper shouldn’t cost 4 dollars, definitely won’t be using them in the future.
