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April 2024 by David Rubino
The worst! Made a reservation, had a reservation number and went to pick up truck and they did not have the truck there! They gave it to someone else!Will never use them ever!
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April 2023 by Dan Polshaw
Rented my car for a day. They tried to charge me for 8 days. When I called they said I haven’t turned in my keys but they have them now. Couldn’t provide how I turned them in. I’m in Dallas and didn’t magically teleport to the location to drop them off 8 days late. Makes me wonder if the car just sat in the car port for 8 days. Completely incompetent location. The rep told me what and how to turn in. Followed his instruction. Lack of accountability. Needs more diversity hires. I stopped payment bc don’t have the time for stupidity. Supposedly gm is going to call but I’m not holding my breathe. There is a lack of customer service with enterprise in general. This location is no exception.
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January 2023 by Nathanael Medley
Good company!
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March 2022 by Ryan C.
Five stars!!!!!!!!!!!! Cannot speak enough good things about this company! They are super professional!! They are very kind and very courteous to customers and needs! They picked me up and took me to there shop, they literally went out of there way to accommodate me. They are a fabulous company. Several stars across the board! I'd give them 10 stars if I could! You guys have me as a customer for life! I've recommended everyone to this company. Way to go!!! Keep up the fabulous job!!!!
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October 2021 by Dan Barkley
Great people, easy rental process.
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September 2021 by Lisa Lazazzera Weldon
I rented a vehicle in late August.
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April 2021 by Jacob O'Neal
Fast, friendly service and great pricing
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September 2020 by Dennis Quinn
I was to have a truck to pick up in Salem at 11:00 I was getting ready to pick it up when they called and asked if I still wanted it I call Youngstown Truck rental they went out of their way to take care of me.
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August 2020 by Terri Rohaley
wonderful experience, very professional at this location. Rented a van and was able to move my son from Washington at a fraction of the cost of a uhaul. Only down side was the seats in the van did not have arm rests which made for a long trip. But that was not their fault. Would definitely recommend
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August 2020 by Kathy Schaal Griffin
I've rented a lot of cars in different places and the Boardman location of Enterprise is one of the best. The associates are super helpful, very friendly and professional. On my recent rental I suddenly needed my car four hours earlier than scheduled. I called and asked if I could come in that early and they told me they would have a car ready. I got there and was in and out in 15 minutes. Could not have been more pleased. 10/10 would recommend!
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July 2020 by Joseph Strock
This is for the Boardman OH location. We arrived to get the vehicle, it wasn’t the vehicle that I chose on the website. They explained that they do not always have the vehicles that are on the website. No big deal, as long as I got a vehicle that could seat 7 because that is the size vehicle I rented. The vehicle it’s self was great to drive no issues there. During the walk around I pointed out that the back seat was dirty. It wasn’t that big of a deal, I needed to get going.
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June 2020 by Alyce J.
The one on 5th Avenue in Youngstown Ohio is the worst ever! Had us running around for 2 days because you needed this and that. The last straw was when they said my card wouldn't be accepted, however it was yesterday. The most ignorant thing I've heard . Then says it was accepted yesterday as a courtesy. Well courtesy it again today!!!! Enterprise needs totally their customers . Up front was all is necessary.
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June 2020 by Angela Renee Miller
Great customer service and vehicle!
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June 2020 by Jamie Nicholson Klink
Love the staff! They always treat me great!
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March 2020 by Migdalia McClendon
The associates are very friendly profressional young people getting their customers quickly in and out with new car rentals to travel safely to their destination or take you home if needed. I enjoy driving their vehicles.
