Advance Auto Parts is an amazing store, often described as the best ever. Customers consistently find what they need and appreciate the helpful, knowledgeable, and courteous staff. The associates are noted for being trustworthy, friendly, and happy to help, frequently going above and beyond. They provide excellent customer service without upselling or pressure. The team is skilled at tasks like testing and replacing batteries, ensuring electronics are preserved, and even assisting with simple fixes like loosening a tight oil cap. Their willingness to stay after hours to help install parts and save customers money on repairs earns strong loyalty and recommendations from new and returning customers alike.
Got me set up with a battery with a better warranty than I expected and installation :)
August 2024
Had a dying battery that needed replaced ASAP. Andre (I believe that was his name) was very knowledgeable and helpful and did an excellent job changing it out as well. He made sure the electronics stayed on so I wouldn't have reset issues.
May 2023
Best customer service experience in a car parts business in town. Friendly and fair.
