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“This is our nearest PNC branch that we've been banking with for over ten years. We opened student accounts when our girls went off to college here, and we've gotten many documents notarized. They've always been friendly and efficient. We went recently and they still have a drive thru and ATM, but the lobby is locked. We called to make an appointment to get docs notarized, and a manager greeted us to let us in. They are Covid conscious and use acrylic barriers and masks. We enjoy banking here!”
“TaQwanta was so nice and efficient. She took me in at the last minute and opened up a checking account for me in less than 10 minutes. (I already bank with PNC just wanted 2 checking accounts). This was after I was turned away by the branch on 415 ludlow avenue even though I made an appt two days prior with them for today at 4:15. There were 3 guys working there and only one customer, so I’m not sure why they turned me away. Not to mention that branch closes at 6, so they definitely weren’t pressed for time. I’m so grateful for TaQwanta; she let me voice my frustrations and seemed to really care! I 10/10 recommend her services!”
“I've always had great customer service here and I'm always treated very well. I don't bank there but I deposit for someone else.They don't bother me about opening an account or getting a PNC credit card, like most banks do, when they find out I bank someplace else.I wouldn't mind if they did ask, because it's their job to try to get new business and new accounts started. I would absolutely recommend their services.Even when I've cashed lottery tickets here, they've been extremely professional and they don't act like it was a waste of time or anything.”
“Sophia! You didn’t know that you were going to be a therapist this morning! Thank you for your outstanding customer service, support, patience and GLAM MOTIVATION!!!!!
You are beautiful inside and out! I appreciate your kindness in the time of need!”
8:30AM - 5PM
3805 Edwards Rd Suite 110, Cincinnati
Investing
“I went to this office today to have Fidelity link my bank account to my brokerage account. Emily assisted me and completed the process seamlessly. She was courteous and knowledgeable.”
“yesterday I received great help, thank you very much to such a wonderful person, unfortunately I don’t remember the name to thank exactly, a wonderful lady helped me solve my problem and even gave my son a toy, I’m really very grateful!”
“I honestly had a delightful visit. I came in because a few problems came up with my account, and everyone was really helpful with getting them sorted out. I didn't have to wait in line, and I was in-and-out in half an hour. Thanks!”
“I have been banking at PNC for years. The staff at this branch have consistently been courteous and professional. I needed to sign paperwork for an IRA staff helped me set up and had recently been hospitalized. A staff person came out to the car as I was having mobility issues.”
“I mostly do online banking except for making deposits which I always do from the outside but the tellers are nice speaking but I very sudden go inside the bank just for the convenience”
9AM - 6PM
5283 Bowen Dr, Mason
Investing
“Lauren rocks! Super helpful, made great recommendations, and took the time to make me feel heard as a client. I’ve been a PNC client for more than a decade and this engagement stood out.”
“Can't say enough about Michelle at the Finneytown, Brentwood PNC. I believe she is the Assistant Manager. Recently my bankcard was compromised. Unauthorized charges. I was so upset, felt violated & was so nervous. I stopped in the branch office to get it resolved. Michelle was so nice & comforting. So efficient & understanding. Validated my feelings. I told her how nervous I was. She says to me "don't worry, I got your back". Simple words that were so reassuring. Thanks again Michelle & thanks PNC for hiring good people.”
9AM - 5PM
4144 Hunt Rd, Cincinnati
Investing
“They have been so helpful in last month. Had withdrawals taken out making my account to be overdrawn. They never changed me a thing. Been with PNC since 1990. They are the best.”
“I've been with this PNC location for 10 years now. The staff and service is exceptional and always has been. I highly recommend banking at this PNC location in front of Krogers in plainville.”
“Mike and Janelle are first class folks. Very personable, patient and knowledgeable. I’ve banked a lot of places in my life but my interaction with PNC at this branch has been above what you would expect!”
9 AM - 5 PM
8434 Vine St, Cincinnati
Investing
“I needed help with an audit and the folks at this branch did an exceptional job in helping me. I have been a customer for over 30 years and I have always had great customer service from PNC banks especially this branch!”
9AM - 5PM
201 E 5th St, Cincinnati
Investing
“This is my bank. It is a full service bank and do it pretty well. It has had all the services I have ever needed and at the same time I felt more comfortable with everybody I've come across. I don't feel like just a number when I'm there.”
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“I have had 2 encounters via phone and both agents were phenomenal. I stated I am not knowledgeable and need to be walked through like a 5 year old. They were both helpful and friendly.”