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August 2024 by Max Williams
Delivery was supposed to be delivered last Thursday/Friday. Each day they say they couldn’t drop it off because our location is closed. WE CLOSE AT 7PM. It is now Monday and FedEx guy drops off completely other package and leaves. Call rep and they tell me multiple drivers are out and that its out for delivery. Why would 2 drivers go to the same location in the same day? Seems like a waste of time and gas, and obviously mismanaged. Insanely frustrating.
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August 2024 by Lindsey Zahner
Omg I have never had worse service. The one guy, didn’t catch his name was, was soooo condescending and obviously didn’t have any idea what he was doing. I won’t be back.
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August 2024 by Brittany Meyer
Great place but do they close eariler now?
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June 2024 by Karin Reed
The person who normally works there, whom I presume is the manager, is extremely rude. The first time I went in he acted as though I was inconveniencing him. I thought he was just having a bad day and gave him the benefit of the doubt. Then I went a second time. Again he was very condescending and annoyed when I needed help. Today my 17 year old daughter went and she had the same experience. Why is he working there if he clearly hates his job? He is a customer service worker. His job is to be helpful.
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June 2024 by joshua oram
My wife came in to ship her previous employer’s equipment back. This was the second Fed Ex store she visited looking for laptop boxes. The lady stated rudely , “they didn’t have laptop boxes either” and “ the previous store should have called first “!! After a minute of non conversation and blatant not caring about the customer, the service rep miraculously found a laptop box. After a very awkward transaction, the ordeal was over. It was clear, the “customer service rep” had no ambitions to actually deliver customer service. Why even come to work? I’d rather walk my next delivery to the destination before I ship with Fex Ex again.
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May 2024 by laouar mess
They don’t want help you , arrogants… I understand why the rate is so low on google, I should read the reviews before…
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March 2024 by Karen Prewitt
Friendly and helpful with an issue with a package.
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February 2024 by Dave Isaac
Went in to buy a last minute Valentine's Day card as I was in the neighborhood. I got there abt 10 mins before closing. The store clerk was a 5-star horse's a$$. Didn't even thank me for my purchase or for coming into the store. I will never set foot in this store again. I've been there several times over the years but never again. Maybe this dude can get a job at the zoo where he has to deal with animals as he doesn't know how to interact with humans.
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February 2024 by Gary Dunn
First off I would rate this place a minus 5 if I could. First time in this store and bringing in 3 boxes to ship. I was standing there waiting my turn. One employee asked if I was dropping off yes I replied. He pointed to were to drop, I walked over holding the boxes and this were it turned very bad. Good ole David stared at me not saying anything for a moment then pointed to a sign saying drop here. I said oh sorry did not see the sign. I placed the boxes on the counter and here good old David goes again. He looked at me and said nothing! I said can I get a receipt and this guy is the most un-professional person I have ever encountered. This guy was hateful, no greeting, no smile no thank you etc. Its a shame he is representing FedEx. This guy needs to be fired as I looked at other reviews- horrible, he should be in the backroom and not greeting customers or stay home David if you are such are a unhappy person.
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October 2023 by Brianne Slabach
Two stars because I’ve been here a handful of times and no problems! Was helped by a nice guy who was cool and answered my questions (sorry I don’t know your name!). But had the great displeasure of interacting with David today and man, that guy is a piece of work! Was so rude and condescending to me I was shocked. It is only by the grace of God that I left there without going off on that guy (in front of my 2 year old). It started with him helping a man who clearly entered the store after me as I was waiting in line. After I was acknowledged, I asked if I needed a receipt if I was dropping something off and wow, I really seem to have triggered something in this guy (lol). Initially I thought he was a meanie to me because I’m a woman, but after reading some of these reviews, it looks like he’s mean to pretty much everyone. This guy needs to change his attitude or he’s gotta go. If you’re reading this after a similar experience, try to laugh it off. Mean people are unhappy and it has nothing to do with you. Praying you find Jesus, David!
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October 2023 by Ladon Wells
Great staff was in there recently and a customer came in in a bad mood and they tried to help but the customer wasn’t happy with any alternatives how they handled the situation is the reason why I come to this location dealing with us customers is not easy especially the ones that think the customer is always right I worked in CS for 20+ years i understand. Keep up the good work Blueash team
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September 2023 by William Niu
Terrible services.
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September 2023 by Qing Ye
The employee very rude, won’t come back again.
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September 2023 by Courtney J. Snow, MBA
I’ve been getting banners from this location for years and every time, they’ve been perfect. Yuri Lator used to be my go-to forever, but with him gone, the staff is still amazing. David went above and beyond and was absolutely incredible! So glad for his help!!!
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September 2023 by Courtney Wryn
Great workers nice and friendly
