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“Nay was extremely helpful! We were able to get a broken phone and all contacts replaced with a brand new one. She was super nice and helpful with getting us set up. Very informative”
“The reason I came to this store today was to search out a new phone that best suited my style. As I came into the store I was greeted immediately, and advised that the agent would be right with me, which I appreciated. When an agent became available I was given all of my options, cost, and different options I could do. He asked me what I needed: what I liked and didn't liked. He explained everything in detail while writing it out for me. I never felt rushed and enjoyed a conversation while my data was being transferred. The agent was very knowledgeable and shared that knowledge with me. I'll be back for my next pho n e.”
“Thank you so much miss Daeja for helping me I came in today because my brand new phone wasn't working and miss daeja informed me on the software updates and the storage of my phone so thank you so much for the kind service and the information I'll be back to see ? her for any other problems ? if they occur in the near by future”
“Customer service was very good. The rep explained all my options before proceeding with anything. No rush into making any decisions. Clean store and the reps all helped each other with questions. Highly recommended this store to everyone I know !!”
“Very great guy fixed my fiancé phone definitely worth the 500$ phones brand new didn’t think it could be fixed an gave me the best price for a s22 ultra will return if any of my other phones need fixed. Thank you for your time we really appreciate what you did fixing our phone.”
“The moment I walked through the door, I was greeted and given to a representative named Isaiah, who was very professional and polite and patient. He helped me become an authorized user on the account with my fiancé, and got my electronic Sim card for me. I’ve dealt with a lot of rude disrespectful employees in this new day and age, and I must say that this man is top-notch and he should be given a promotion.”
“I have not shopped in here I stepped in to the area look in their store everything is very neat and clean. But I went three doors down to marry insurance company which cannot be d by no company that's advertising on television.”
“Savannah is a rock star! Knowledgeable, quick, knows the business extremely well and has respect and the patients of Job. She is excellent helping you know what plans and ohones are best for yoir needs and budget.
I visited the store a 2nd time and witnessed 2 women curse at her and degrade her. I was appalled at their behavior. She was respectful, smiled, was helpful and kept trying to help people who honestly didn't deserve her help and kindness.
The world needs more people like her and your company is fortunate and blessed to have her.”
“Finally i get bacck my number ohh thanks guyes any Ethiopia have an isue for your phone or computer visit this location 3317east broad st columbus oh you dont havr wory about language they spek enjlish Amharic and spanish fluently”
“I am not a Cricket costumer ,but I met Sam at the store today, and he fix my phone, he was very kind and respectful. I really appreciate and I have to back there and become a customer.”
“I forgot to ask the Gentleman's name, but 5PM on a Monday, he was able to help me with my issues in a professional and expeditious manner. Greatly appreciated!”
“My experience with Nabeel was more than I expected. He was very helpful and very kind. I will be bringing other devices and recommending others do ad well. Thank you.”
“I stopped by Boost Mobile today! I saw on Facebook they were doing an event. Visit with Santa and they were handing out free toys! We took our 2 year old daughter! It truly was so so nice! She has talked about it all day! Is was so great! It truly was. I was worried pulling in they would try to pitch us. Which I would if totally understood if they did. But they let us enjoy the time with our daughter! And visit with Santa. Gave her a free toy! It was awesome. All the staff was amazingggg!! Truly amazing! My contract is almost up with Verizon and I do plan to check Boost out! Thank you for today Boost Mobile! ? ? Your Santa was amazing! My daughter even thought it was cooler that he was sitting in a snow globe! Thank you!! ?”
“Awesome customer service at the Reynoldsburg location. Mark & Emily are the best. They're really good at making sure you get everything you need, while entertaining you while you wait. I love this location. From now on, I'm only going to the Reynoldsburg location.”
“My phone died literally 10 minutes before I boarded my flight to Columbus. I was pretty panicked when I went to the ATT store. Mark Mhelped me upgrade my phone, and I was out within 40 min with a new, working phone. Thank you Mark for going above and beyond!”
“Sydney was simply the best! I was having the worst day and she she did everything she could to turn that around. If i was to ever get another cell phone , I would come back and see her again.”
“I forgot the manager name but she was very nice and amazing at what she did for me and the family it was fast awesome and even gave my daughter some candy just because can’t thank att on broad in reynoldsburg enough credit thank you do much.”
“Noah was great in helping me select The right phone. Then he took time to help me repair. May I watch that I had purchased at another AT&T store. It seems like it took all afternoon, but he didn’t seem to mind at all. I really appreciate all his time that he spent helping me he was so nice and gracious and very professional.”
“Stopped in boost mobile to get my phone unlocked Ty was quick with the help He gave me Glad he been with the company so long he was already aware of what to do.that guy deserves a raise and a bonus the best phone guy ever”
“To whom it could be concerned, Aaliyah at Stone Ridge store gave me exceptional customer service she was very patient. She was very kind. Her supervisor gave me great customer services as well. The store was clean courteous and I would definitely tell family friends and others about this wonderful experience come on come on to Morse Road and Hamilton AT&T pro message, Gerald, R. Jones.”
“I went in to store and Belay helped me andy daughter.He was very knowledgeable and prompt.We had a cracked screen on an iPhone and he fixed it in 15 min! Affordable price with Great service?”
“I had previously visited the store to review my options for a new phone. I am not tech savvy but Nimo was patient and so very helpful. When i returned to actually purchase phone Nimo still took time to review the family plan i am on, and explain and demonstrate the model i was thinking of. Not only was he working with me, at the same time he was resolving a customer's problem with corporate, again in the same calm manner. And was also trying to get another customer's phone ready to transfer to a new model. We all felt that he was giving each of us his attention. It was amazing to watch him toggle back and forth with each problem with total calm!I totally appreciated all of his help, he explained everything and more with a smile on his face.Nimo should be considered a very valuable asset. He listened to my needs and didnt try to force something on me that wasnt going to satisfy those needs.Great job, Nimo!! and Thank You!!”
“Good customer service. The guy in store held a phone for me because it was the last one of that kind in stock and my other phone had stopped working on me. I love my new phone.”
“I love this Metro! They are always so knowledgeable and honest about their phones and their capabilities. They get you in And out the door fast too! My go to phone store!”
“I started an account with Verizon (again). I got new 2 phones and a watch, only paying tax! On top of that my bill for it monthly is around $100 less. Their customer service is superb. They’re pretty amazing at this point coming from me you know that’s a big deal.”
“I came in to switch carriers and buy a new phone. The staff were very knowledgeable and helpful, walked me through the process of switching and setting up to my new phone. There were a few hiccups moving my data but the remained helpful and friendly the entire time.”
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“I Want to say thanks so much to the Rep Miss Daeja she was beyond extremely helpful to us she went above and beyond and was very patient with my sister and I while we were having a brief time blocker with a situation she also explained everything to us very detailed information that could help us in the near by future and the discount that was provided was beyond extraordinary mind blowing prices for being a loyal customer thanks so much miss daeja for all the help ten star visit and one of the best reps on the east coast”