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August 2025 by Juan Hernandez
Best boost ever
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July 2025 by Heather Harper
I have been to other Boost locations and was never happy with the customer service. But today was my first time at the E. Broad location and I was very happy with the experience. The store was well-lit, clean, organized, and inviting. Tripp was the associate that helped me and he was very knowledgeable about all the products and was able to give great recommendations. He helped me purchase new phones for my family and was very patient with helping us set them up. Because of associates like Tripp, I'll remain a Boost customer. Give him a raise!
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June 2025 by cDub
Hello, my name is Nathan Taulbee I got a phone call yesterday from Tripp saying I was approved for a new phone. I decided to walk my happy ass in there. He got me all situated and very very happy then customer service said I could not get a phone because my bill is due on the 22nd realistically this has happened two times. I think customer service needs to be better with the customers. I am extremely disappointed with you guys. Not the service from the shop customer services who I’m talking about. They made me wait for multiple hours and decided not to even help me if you guys wanna keep your business up you guys need to start helping out the people that support you guys for years on end I’ve been a customer to you guys for so long, so I’m extremely disappointed with the customer service and most definitely with the phone call multiple phone calls to customer service by the way thank you Nate for doing your best and trying to get me a new phone yesterday too as well as Tripp by the way, customer service on the 22nd do not deny me again cause I will be pissed . And you would lose a veteran customer to boost mobile
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May 2025 by Dejuan Dixon
Boost be on trash sent me a text saying upgrade to 15 for $99 and that was a total lie
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April 2025 by tina wright
Also didn’t tell me to finance it through that bull crap in the store and they also was charging me$17 a week not mention my son only got a iPhone 13 they made me pay xtra for the insurance because it was a 13 ok, but my daughter has a iPhone 15 and she doesn’t pay that extra. I guess it’s all about the commission than the customer. I pray they sleep well at night
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March 2025 by Carl Copeland
Kyi helped me a lot and did a very good job. Thank you very much for your service. I love boost!!!
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March 2025 by starla seward
Kyi is amazing please keep her at this store
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March 2025 by DeOntae Wright
Kyi was amazing help! She did a very great job getting me what I needed and provided excellent customer service. I would recommend this location based off of my interaction with her.
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March 2025 by Gabrielle Clark
I was not aware that a new SIM card was necessary when going from an iPhone SE to a 13 along with another things granted this was my second iPhone. My SE no longer worked so it was difficult for me to set up my new iPhone. I went to another boost location on Brice Rd first and they were difficult to work with and their prices were no where near the boost apps and things they were saying were not accurate regarding prices and the iPhone set up. When I came to this location Kyieshia L. was very welcoming, kind, and patient. She worked very thoroughly yet quickly and was straightforward about any additional costs yet did her best to save me money. I appreciated her service and had a great experience and plan on returning!!
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March 2025 by Mario Louis
Kyi was very good and helpful and kind and courteous. Top notch professional.
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March 2025 by Maris Holmes
I just has to take a second, to say thank you to Ms. Kyi, The customer service provided was top notch... Very welcoming, I truly appreciate the time taken to show me how everything works... Such a sweet and kind Young Woman... Very insightful and knowledgeable...
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March 2025 by Jordan Kenya
Customer was excellent 👌🏾
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March 2025 by Danielle Dickerson
Kyiv an awesome worker she was caring helped me to the end no bad attitude. She was real and so sweet she needs a promotion
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March 2025 by Doinitmyway Wk
I came in the store stressed out about my phone going out and not being able to use it. And the young lady named Kyi was very helpful, professional, kind, and knowledgeable on the information I was asking her about my phone. GIVE THAT GIRL A RAISE!!! Cause she definitely deserves it!!!
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March 2025 by Brandy Smith
Stopped in Boost store in Blacklick for a new phone and the attendant Ms. Kyi was very professional and very helpful... ( customer service was impeccable) and I recommend this store for any and all boost services..... Thank Kyi😊😊
