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December 2023 by Power H.
Waited in drive thru for 10 mins without anyone greeting me. TERRIBLE service. I saw a lady get out of the drive thru line and barely walk into the branch.
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August 2022 by Viri D.
Worst bank I have ever had. New account holds deposits are not done in a timely manner, now. Showing negative balance and all my deposits still pending. I should have gone to Chase! Now I have to wait 5 days more to close this account.
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January 2022 by Deborah P.
I'd like to close a business account. In this age of commercial and digital banking, as well as COVID, I need to do it in person at a branch? OK, I will mask up. Three in person visits to 2631 E Main and no one ever has time to close the accounts due to other appointments. So let's make an appointment. Oops. I am traveling the next two weeks and the earliest I am available is 1/27. But the teller can't schedule me out that far because we don't know when Mike, the branch manager, will be in. Thankfully I am reassured by the teller that I can just "walk in" anytime and close my account. Except today. Or the previous two visits. #winning #customerexperience
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December 2021 by Michael G.
Everybody has staffing problems i know that. I'm a long time Huntington customer so this is hard. I recently went to branches at Easton and Bexley with the same experience. 15 minutes at each drive thru and there were not that many cars. I hope this resolves itself.
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August 2021 by Google user
Terrible customer service. Staff member wanted to discuss my personal business over the counter after I requested to speak personally with a representative in the cubicle...and shut down my request before even hearing what I was actually there for...I will be reporting.
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June 2021 by Juli Mackey
Terrible customer service. Staff member wanted to discuss my personal business over the counter after I requested to speak personally with a representative in the cubicle...and shut down my request before even hearing what I was actually there for...I will be reporting.
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November 2020 by Big Shawn Dog
Good customer service
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September 2018 by Mary B.
I usually go to the Eastmoor branch but I've been known to stop in here when I'm over this way and I have been nothing but happy. Granted I usually make deposits or withdrawels and I haven't had much experience with their personal bankers but I am happy with the service. I always get in and out quickly and the employees are courteous and well informed.
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April 2018 by Kerry S.
I recently switched my personal accounts from another national bank to Huntington and have been quite pleased. I have used this Huntington location several times this year and have been very happy with their fast and friendly service. I would not have a problem recommending Huntington as a bank or their Bexley branch as a customer.
