-
August 2024 by Jon Shaffer
I had an issue with my passport application, and the agent assisting me was super helpful and took care of it.
-
February 2024 by Kerry Howard
Our service to get our passports was horrible. We were told well into the process “If I had known you didn’t have an appt” and I stopped her. We had an appt and I had the confirmation. The young lady was extremely rude. I will never go there again.
-
October 2023 by Jacob Orner
They said driveway or front door blocked, couldn't deliver my package. Not sure what the deal is. I'm tired of people in this area not caring enough to just try and do their job.
-
September 2023 by Joni Adams
Tracking states my package was delivered, but it wasn't. Been calling the post office at random times throughout the day for 3 days and they don't answer the phone. Completed the "where's my package" online 2 days in a row and it doesn't work either, wants me to "try again later". Guess I'll have to leave work early (in Blue Ash) and drive to the Bethel post office to inquire where my package is... Very frustrating!
-
June 2023 by Daisy Vilvens
Thank you, Bethel Post Office Manager, for always making a great environment and being so helpful when I come to yourPost Office! I wanted to give the highest kudos to one of your employees. To my understanding, K is one of your new hires. I could not tell K is new, since K conducts like a veteran professional. I came in to ask K questions about my passport. K was very knowledgeable and helpful. Due to a shortageof time, I set up my passport items on the side table in your P.O.and worked frantically to get my passport ready to deliver. Thank goodness K was there to assist me, answering questions as they came up. While I was busy getting my items prepared, I heard K deliver great service to a couple of customers, such as changing address, job opportunities, etc.. I thought to myself - “Wow. How did K keep track of all of this knowledge about the P.O.?” In a short time, K built up a wonderful rapport with her clients. She was also juggling a delivery of a lot of bins of packages. Most importantly, she made sure she was doing her job right and efficiently. I was impressed at howquickly she did things. Unfortunately, I was not as prompt and it took me the full 45 minutes to get to the point where I could deliver my passport at 5:00 pm when the P.O. closes. K was extremely patient and double checked my work. K even made sure with you that everything was correct and to my relief, successfully mailed my passport. In the future, I will make sure I allot enough time to complete my mailings. I wanted to take time out to give you and K well-deserved kudos.
-
June 2023 by Michael B
Stop marking packages as unbelievable when you don't even knock. I have cameras, and my wife is home all day. This is unacceptable.
-
May 2023 by Diane Hammer
I send a lot of packages and I’m always in and out quickly. Staff has always been friendly.
-
April 2023 by Marybeth Boyer
I have lived in bethel for a very short time and have had at least 4 items I’ve had to pick up from the post office due to “no turnaround”. However, FedEx vehicles and construction trucks have no problem. Funny thing is, I sometimes get packages delivered with ease. Seems to me someone needs to make sure their drivers are capable of turning a box car around before hiring.
-
March 2023 by kate fraz
Zero stars... Constantly states packages are undeliverable when there is no delivery attempted whatsoever. Ridiculous service or honestly complete lack of service.
-
November 2022 by Jillian Stroup
Poorly run, lazy employees. They do not communicate or care
-
November 2022 by Bridget Meyer
Great customer service. Friendly, quick and helpful clerk.
-
August 2022 by Ron Bulow
we ordered family photos and the saturday delivery person CANT EVEN READ the words stamoed all over on the envelope which reads “DO NOT BEND” well they bent it and ruined our family photos just to make it fit in the mail box !!!no one cares at this branch , even though the usps is not a govt branch since the 70’s, i believe but its just like our govt is ran, no one admits to nothing and if you go to the desk and nicely complain, it goes in one ear and out the other and you should consider yourself lucky to even receive your mail in you own mailbox.
-
May 2022 by Rita S
Pouring rain outside ... gee couldn't even close the mailbox door ... called got some guy oh the manager isn't in but he can call you tomorrow??? What a joke still waiting on his call from my opened package and missing contents
-
April 2022 by tommy z
The only reason why I gave it even one star is because it is ran by humans, I think and that they have a building that sells stamps. I haven't lived in Bethel that long but knew something was wrong within the first month of living here. I had put my mail in my mailbox , WITH THE FLAG UP, but they didn't pick UP my mail but put new mail IN IT. This happened 2 other times since and I stopped putting mail in it. I drop my mail in the mailbox in the parking lot of the Post Office. I recently had a very important document sent Priority Mail and it is STILL in transit since MARCH 4th. It is now MARCH 14th. A great example of our government finding qualified workers????
-
March 2022 by Alicia Grant
We got 4 passports and paid for 4 photos done here. 2 of which were denied.
