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July 2024 by Tammy Back
My experience with CAP was very good from beginning to end. They worked directly with the insurance company to get them to approve the estimates for the repairs needed. They got all the damage estimates approved and did the work in a timely manner. They kept me informed as to the status of the progress. When I received my car back it was perfect. You couldn’t even tell it was in an accident. Looks good and runs good. Their customer service was exceptional. Very satisfied customer.
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June 2024 by James Maynard
I couldn’t be happier with the repair on my truck. It looks like new.
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January 2024 by Jim Sharp
They did a great job with my truck. I'm very happy with it. :-)
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January 2024 by Tricia Back
Such a fabulous job, the front end of my suv was really destroyed after hitting a deer, my vehicle looked brand new when I picked it up and the way they detailed the inside of it was outstanding
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September 2023 by Cheryll Appelmann
I swear this place is my favorite auto place now!! The owner and Brittany and the rest of the entire staff that works there are very patient. After dealing with my insurance for a month in a half they were able to get my car in the shop (coming Monday 9/18/2023) and helped communicate with my insurance as well. After stressing over everything with insurance they really helped me out and calmed me down quite a bit. I HIGHLY recommend this place 110%! Brittany was also very nice and patient and listened to my mom rant about how she felt about my insurance and was there for me when I got upset about telling her about my car being stolen. Thank you CAP Collision Center for everything you do! You’re absolutely amazing! ❤️ I’ll post reviews on my car when it’s done in a couple weeks :)
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August 2023 by Michael Neal
Jerry Crawford and his family are great people and repairing automotive vehicles is his business I highly recommend cap collision as a place to properly have your vehicle repaired and is a local family owned company which we all should support.
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April 2023 by Kelly Smith
Back in November we hit a deer and I had my insurance take the car here after reading all the reviews. Jerry is very nice and his staff is very helpful. It took some time to get my car back, however there was over $12,000 in damage so that is to be expected. I have taken the car back twice with issues with the paint and Jerry fixed it both times on the spot while I was there and each time it only took him 5 minutes to fix the issue. I would recommend this place to anyone. Great place and great people to work with.Services: Body & Trim
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March 2023 by Tim Sester
My truck was there 5 different times over paint that peeled 1week after it was painted that was supposed to have warranty they did not up hold .Jerry also said he would pay another bodyshop to fix his mistakes that was a lie also then the engine parts I was charged for by him wasn't even replaced so I was out $1500 more I was told to give them a copy of the receipt and they will reimburse me back never happend this place is a wack and pack bodyshop not to mention it cost me 250 dollars to have my interior cleaned from the buffing compound on the seats I have all emails and pictures to back up every thing plus some ,that I've said so shop around and make sure Jerry Crawford the owner puts it in writing if you do choose this awful bodyshop. I paid this place 11 thousand cash and cost me 5200dollars more to have another bodyshop to fix it correctly! This used to be 1 of the best shops around until Jerry Crawford took over what a joke !!!Services: Body & Trim
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November 2021 by Lenny Weber
Jerry does excellent work, very friendly family owned business....5 star company
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July 2021 by Chris Allen
On May 13 my truck was involved in crash. I called CAPS the following day and Jerry was able to get me in without any wait time. Within two weeks my truck was repaired and back on the road. The color match was perfect along with the body work. An additional mechanical issue was identified, unrelated to the body work. Jerry made sure it was fixed as well although he did not have to. The work quality, the customer service, communication was 100 percent top notch. Great business, family run, I highly recommend CAPS. There are very few businessmen who have the professional qualities that Jerry operates under!!!Service: Body & Trim
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April 2021 by Alicia Gee
I took my car in to fix an unfortunate brush with a telephone pole. Jerry connected with my insurance company, took care of the (re)inspection, and the work was beautiful! Good as new! They even cleaned the inside to ensure it was germ free!
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April 2021 by Greg Clock
My car honestly looks better than when I took it in, the work was fantastic. Very knowledgeable and kept me informed the entire time. I would use them again without a second thought.
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March 2021 by Paul Cook
They are awesome did a great job on fixing 2 of my cars at 1 hit a deer in one the other was smashed by hail and a mailbox the hail was really bad but there’s is no more dints on the car very impressed they handle the head ache of the rental car very fast an on time I highly recommend them
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March 2021 by Mike Rose
Had a collision repair completed this week. Can not say enough good things about them. Very professional, friendly people that make sure that you are happy with their work. Take your vehicle here for a needed repair and you will be happy with the results.
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February 2021 by Meagan Winkle
Excellent service. I couldn't recommend this collision center more. My accident was extremely stressful. The lady at the desk was extremely personable and walked me through the entire process. The technician did an amazing job. My car looks better than it did before. Go here!
