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June 2024 by Priscila CLEMENT
Steps to get to the office is very unfriendly to handicapped.
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May 2024 by Anonymous Me
I was in there this afternoon about 1:00 to get a money order. I've never gotten one before and asked the woman behind the counter if she could show me how to fill it out. This was a large amount of money and I didn't want to make a mistake. I had recently had a stroke and have difficulty writing neatly. So when she began filling it out for me I was so grateful! She stopped before filling in each line and then showed me what she wrote. Never once did she say anything about my disability. She is an asset to this community and we are all the better for having her here.
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May 2024 by J Coop
The only Post Office in Berea is way off the beaten path. You have to go down one way street and then they don't even have a 24 hour door to mail large envelopes. Or the machine where you can weigh and pay for it and mail it like every other Post Office.I've ever been to in the county and this is one of the safest areas. So what a waste of time and what a weird location?. Time to modernize.
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October 2023 by Carol Sedlak
Love our mail person Dori! She is always friendly and delivers ALL of our mail . We can always tell when it is her day off because the mail is either late, nothing delivered , or someone elses mail in our box which happens occasionally . The post office people are friendly and very helpful too. I have used the post office since 1951 when we moved here.
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October 2023 by Jumai Fari
Had to make a return on a purchase and I totally forgot I needed to properly wrap it up. I just went there with the box. The sweet lady at the front desk was quite helpful with sealing my box for me and it only took less than 5mins to process my package.
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October 2023 by Jumai F
Had to make a return on a purchase and I totally forgot I needed to properly wrap it up. I just went there with the box. The sweet lady at the front desk was quite helpful with sealing my box for me and it only took less than 5mins to process my package.
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February 2023 by Kathy C
The Berea post office has the best staff - always helpful and friendly
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November 2022 by Susan Addleman
Worst mail carrier ever... paranoid and hostile... it thought because I was standing in the lobby of my apartment complex that I was rushing him when reality I had called the police to check on a dog that had been yelping in our building for a few hours... he was so paranoid that he called the police the manager was even worse I called there and he lied and said my apartment building sent him a video tape of me harassing his mailman when all was said and done that never happened the manager lied and Ishowed the police my call history and they watched videoI wasn't even down there worried about my mail I was waiting for Animal Protective to come and check on a poor dog... sad a mailman goes around making false police reports cuz he's paranoid...the policeman it was a misunderstanding not to me as he was screaming in my face threatening me...just wonder what was making him so paranoid he would lash out at a stranger
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August 2022 by Scherrie James
Friendly
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December 2021 by Jean Brenneison
Not handicap accessible. I have to go to Olmsted Falls.
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January 2021 by Yuliya Yuzvak
Always quick and friendly service here.
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August 2020 by Zane N
This location is always so speedy and helpful! Crystal is especially welcoming and knowledgeable.
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April 2020 by Jan Cudney
Always friendly. No issues ?
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January 2020 by Dawn Semelsberger
On 12/23/19, My granddaughter and her friend were walking home from Groza. The girls got turned around and didn't know how to get home. They approached the mail carrier, Kris, to get directions home. Kris called and texted my phone to ensure the girls made it home safely.
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August 2019 by October C.
It's somewhat hilarious to me how much I have used this post office... more than any other my whole life... they are all very friendly, there usually isn't much of a line (I can't say I go during peak hours tho) and though I've been to a couple other offices in our county I really don't think they even compare to ours... I suppose I'm biased, lol
