“Jake and Heath provided thoughtful and friendly service despite how busy they were at the time. They made sure that I left with the art prints that I needed hassle free. Thanks guys!”
8:30AM - 7PM
377B Lear Rd, Avon Lake“I frequent this UPS store several times per week for the past 5 years using all of their services. I give them a 5 star rating for their efficiency, courtesy and and overall customer service. Thank you for all that you do!”
“We have visited the store many times to handle returns, send packages to family and friend or to get supplies. We are always welcomed and our needs addressed promptly. Very nice folks!”
8:30AM - 7PM
30628 Detroit Rd, Westlake“Candace was awesome! Every time i come here it’s quick and painless, but i will probably continue to procrastinate shipping my future packages nonetheless because i’m lazy lol”
8AM - 6:30PM
25935 Detroit Rd, Westlake“I know its very weird to rate a UPS store but honestly I could not say something about this UPS location. This is the BEST UPS location ever!! Awesome customer service and super quick!! I've never take more than 2 minutes there. Very efficient staff!!”
“A few of the reviews say the employees here are rude. I’ve never had a problem and I’m always in and out within a couple minutes. As soon as you walk in the door the staff comes out from the back of the store to assist.”
8:30AM - 7PM
21887 Lorain Rd, Fairview Park“5 stars for the employee, Ashley. He has helped me several times at this location and has always been great! Efficient and professional. I appreciate his help solving my issues. I will continue to visit this location.”
“I don’t understand the bad reviews. I have been using this location for years and have never had a bad experience. All the employees are friendly and very helpful. I’ve had one experience where a package went missing at the other end and the owner was very helpful in helping me file my claim. I highly recommend this location.”
“An older gentleman was in the store and he had received an outrageous bill from AT&T for non-returned equipment when he actually did have a receipt that he returned to the equipment five months ago. A super nice lady was working and she offered to call AT&T on his behalf because his hearing was not good and they were giving him the runaround at AT&T. I will always use UPS because people deserve my business.”
8AM - 7PM
4758 Ridge Rd, Brooklyn“I love how fast this location is. The team is always very helpful. Alyssa has helped me with my sample shipments twice now and she's a pleasure to work with. I will continue to use this store.”
8AM - 6:30PM
3660 Center Rd, Brunswick“They make returning online purchases very easy. The staff are always kind and patient with me, especially in recent years when I've been partially disabled. I am very very very happy they are located here where I live in Brunswick, Ohio.”
“Excellent service and very knowledgeable and helpful. Was returning equipment that I wasn't sure how to box safely and properly. Convenient location as well.”
“Kayla helped find packaging and send my package. She insured it was going where I wanted and gave the 3 different options for how I wanted it sent. She’s a helpful and very nice employee.”