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September 2024 by Dick Haynam
Berea is my home store and love the people
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May 2024 by Lynda Butler
Use for almost all rx.
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September 2023 by Rose C.
I shop here out of convenience. I will no longer shop here. Yesterday was the final day due to the lack of open cashier lines. Management was standing around talking to a customer about personal stuff while there was ONE line open with 8 people in line and 2 self check out lines open with 7 or 8 customers in each of them.By the time I got to the cashier, my frozen food was thawed out. The produce, especially the fruit is terrible quality. Many of the outdoor plants have no prices. The last few times that I purchased baked goods, they were dry and tasteless. From this day forward I will drive to a different store. This is specifically the Giant Eagle in Berea OH.
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July 2023 by Celeste Kovein
What a nice pharmacy!! The staff is very polite, pleasant, and helpful. Unlike every other pharmacy in the area, they go above and beyond to take care of your needs in a timely manner. Highly recommend this pharmacy, the best in Berea by far!!
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April 2023 by Cee cee Dee dee
The pharmacy workers are the best people. They work hard and they are always pleasant. Thank you for everything you all do. Cindy Dempsey
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January 2023 by Steve M.
Not the best Giant Eagle in existence, but I go here for onesie twosie kinda trips. Not a bad selection either for its size. The Southland location has a bigger selection, but there are also way more people. If you need an in and out experience, this place should be your go to. Besides, I love Berea, and coming here gives me a reason to stop at Mikes for a beer l.
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December 2022 by Al Junke
Horrible experience, understaffed and cashiers are lazy and intentional slow walking their jobs.
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November 2022 by MICHAEL A WATSON SR
The Pharmacy staff is was going beyond helpfully. They are caring and great people. Thay truly treat you like family.Michael Watson
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September 2022 by Rosa L.
I am a working mom this giant Eagle I love it. They are very clean but sometimes not completely clean but I am a clean freak. Their floors look dull or perhaps they need new work like a renovation. There’s two girls that work there Megan I do not like she always has attitude other than that everyone is all very nice
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September 2022 by Marsha P.
I absolutely love going to their pharmacy for all my vaccine and medical needs. Everyone is polite, and efficient and cares a lot about their customers. The store is close to where I live and is kept spotless with a good variety of items. Having the pharmacy there is a big plus.
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July 2022 by Jeff S.
It's so nice to not only have to pay for bags for the groceries I'm already paying for but closing at 9 p.m. is the last straw with this place, there's better options with better prices than this joke.
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July 2022 by Ken Cavanaugh
Great pharmacy! Friendly staff and super helpful! Highly recommended!!
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June 2022 by Jim Kwilecki
Excellent service, email notifications. Great store overall.
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May 2022 by Bob K.
The store is very frustrating. I keep trying to give them another chance and I get burned everytime. The meat counter- the person working is always on break. My last 5 visits the sign is always up on break. I have waited 15 to 20 minutes and still on break. Time to make thr extra 15 minute drive for Strongsville Market District.
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April 2022 by Driscoll L.
Somewhere along the line, businesses' in the US have stopped training their new employees to be helpful, especially if the new employees need to go out of their way to do so. This Giant Eagle should get the prize for the most # of times that employees fell back on the "not my job" attitude. I could go on and on about the ridiculous lack of any sort of customer service, but let's sum it up by saying that any employee who tells a customer that "you'll need to come back tomorrow to get your issue handled" or "I don't know" without any sort of follow-up action should just be fired on the spot. Yes kids, sometimes it is necessary to GET OFF YOUR BUTT and make a tiny little bit of extra effort. Maybe the customer ISN'T always right, but they sure as heck deserve to be respected and taken seriously.
