Berea Auto Mall is a reputable car dealership known for its excellent customer service and honest dealings. The reviews praise the dealership's sales staff, particularly Charles and Shawn, for their professionalism, transparency, and willingness to go the extra mile for their customers. Customers have highlighted the competitive prices, high-quality vehicles, and post-purchase support provided by Berea Auto Mall. One customer noted that they received a great deal on a Sprinter van, with the dealership even installing new tires and a brand-new battery before the purchase. Another customer was impressed with the dealership's quick resolution of an issue with their daughter's car, with all problems being fixed at no cost. The reviews also mention the convenient location of Berea Auto Mall, despite being a bit of a drive for some customers, as the service and overall experience make the trip worthwhile. Customers have expressed their satisfaction with their purchases, from a Ford Fusion to a Lexus CT200h, and have stated that they would feel comfortable buying from the dealership again in the future. Overall, Berea Auto Mall is highly recommended by its customers for its commitment to providing a positive and hassle-free car-buying experience.
I bought a Corvet online and they helped me arrange shipping from Ohio to El Paso, TX. Chas is very honest and I will buy another car from them. They are very professional and it was a pleasure doing business with them.
November 2025
Great place to do business with! Very trustworthy and straightforward in pricing.
August 2025
Joe and the team took care of me. After a not so great visit to a large dealership with a big fancy show room, giving these guys a shot was exactly what I was looking for. Someone who took the time to treat you like a human and not a wallet with legs. They are good and honest. And in car sales, that is gold.