June 2025
This is not a bank with good customer service Their ATM is always out of service which is a big inconvenience for their customers Chase bank needs to replace this ATM very poor customer service they have very bad and annoying employees who do not strive to make the bank any better You have gotten very poor reviews
June 2025
Staff are great and been happy with most services, but the ATM seems to always have issues. Used it 6 times and 4 of those times have been with issues that have made it useless for either cash deposits or cash withdrawals. Since it's the ONLY Chase atm, really makes it inconvenient during closed times.
May 2025
They never answer the phone. Online banking is nice but you can’t ever speak to anyone on the phone when you need to. It’s bad when you try 10 phone calls in a day and no one answers or calls you back.
