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8:30AM - 5:30PM
89 Willis St, Bedford
Post Offices
“Nice PO, and even better river access. It’s a good area to relax by the moving water. Spooked a flock of Mergansers on their cruise down the river one day, but I’ve spent countless hours along the banks unwinding.”
“My elderly father lost his maibox key. We went into post office at 12:30 to see what to do. They said it will probably get the lock changed tomorrow. Within an hour it was changed. What wonderful customer service. Thank you so much.”
“I use this post office because the staff is exceptional. Individually and collectively, the staff is kind, patient, helpful, and funny! I never leave without a smile. Want to feel human and helped with knowledge AND kindness? This is the place.”
“On this Friday afternoon around 4:30pm I bumbled into the post office looking to ship some items internationally. I really had no clue what I was doing and kept asking the clerks for help. Ms. Lisa, in particular, was extremely patient and helpful, but also to the point with me since I ended up putting her overtime (5:20pm). It made a lot of sense; I was potentially holding something up but I'm so grateful she assisted me regardless. The other gentleman working there was great too. Thank you so much! Merry Christmas”
“I sell online and drive around a lot so I visit many post offices in the CLE area. I was in a few days ago for the first time and was very impressed. No wait! And the woman behind the desk was incredibly patient, helpful and personable (I wish I got her name!). Thank you!”
“They are always fast and efficient and pleasant. Far better than the service at the Warrensville Road branch. I’ll drive out of my way to use this post office branch, it’s well run.”
9AM - 1PM 1:30 - 4PM
2855 E 130th St, Cleveland
Post Offices
“My husband and I went to this USPS to mail out the passport for renewal,the lady that served us on 9/9/2023 Saturday afternoon around 1 30 pm is super helpful and friendly.She explained everything to help us understand the steps and how stamp fee is calculated, and showed it in front of us.There was a customer before us kept yelling to her about something, but the lady still helped us with smile and patient. We forgot to ask her name but she deserves a 10 star rating in professional and kindness. We didn’t expect to have great service at USPS before, this experience changed our mind.Manager if you can see this, please consider giving that lady a raise. She’s the best person I have ever met at USPS!”
8:30AM - 5:30PM
2525 E Royalton Rd Ste 8, Broadview Heights
Post Offices
“We find this location very dependable and prefer it over the closer NORO one. I like that the have self service largehopper bin in the lobby for after hours parcel drop off. Been going here for years never had any problems. 5 stars!!!”
“Much more friendly and efficient than the Shaker PO--although Shaker's just horribly understaffed and it may not be the employees' fault. Anyway, if you live in Shaker and are sick of long lines at Warrensville, try this location. Wish I could've gotten my PO Box at this location but with my zip code I was stuck using Warrensville for that.”
“This location is always clean and well-stocked with shipping supplies. The window clerk James is always helpful and friendly. He goes above and beyond to get everyone taken care of quickly. Everyone is always friendly at this location.”
“Excellent customer service, Live was very helpful and walked me through step by step for the service I needed. Thankful for the patience and guidance the staff here provided, I will continue to use this location for my postal needs in the future”
8:30AM - 5:30PM
3675 Warrensville Center Rd, Cleveland
Post Offices
“Thank you Ms. Shirley & Ms. Debbie! After almost a week of a missing package coming from FL that was paid for to be expressed, these ladies got the job done!Though they didn’t personally deliver the package, their customer service & effective efforts to assure it was delivered safely spoke volumes!Customer service makes a huge difference! It will turn a frustrating situation into a seemingly less complex ordeal. Thank you both for your positive energy & smiles through the phone. From the Sunshine state all the way to Ohio! ?”
8:30AM - 5:30PM
12401 Rockside Rd, Cleveland
Post Offices
“People who work there are kind polite and helpful I love the lady who works in front there she is always helpful to me a lot there is one huge guy working there he just does his work but the lady knows it all we need more people like that lady who helps with love and care”
“I’ve always had a positive experience at this post office. Sometimes dropping things off would require a little bit of a wait but I never encountered any wait time over 10 minutes. Sometimes shipping supplies inventory is low but overall a decent post office.”
“I haven't been to a post office in years, but I went today because I needed a money order, and had to mail two packages.I was pleasantly surprised, after reading the bad reviews of this location.This post office is large and clean. They sell birthday cards, gift cards, and decorative mailing boxes and envelopes, in addition to standard postal products.The staff is friendly and helpful.No complaints here!”
“I honestly HOPE that the person in charge of the Post Office Police at the Orange location sees this!
My van broke a belt late 8/3. My autistic son and I stayed overnight in the well lit parking lot, waiting for a mobile mechanic to come the next morning.
I wish that I knew the name of the police officer that was 3rd shift, he was incredibly kind and checked on us 2-3 times. He told us that we could go inside to cool off, if we got too hot.
The next morning, around 7:30am, a post office police officer named “John” came by to check on us. He’d heard from the night officer the situation.
He was incredibly kind, and asked if we needed anything. He was going to the store.
I said “cold water, please,” and tried to pay him.
He would not take a cent, and brought back two ice cold bottles of water, a bag of chips and a Hershey bar, for us to share. He wouldn’t take a dime.
I want to so very sincerely THANK both of these officers!!!! We were scared.
Our van DID get a belt replaced, and we made it to our destination and then home.
We appreciate you two so very much.
❤️”
8:30AM - 5:30PM
1568 S Green Rd, Cleveland
Post Offices
“The woman I usually speak with at the post office is very nice very lovely this I think she said August is 10 years that she's been there I hope she doesn't retire because I really look forward to doing business with her”
8AM - 5PM
2201 Broadway Ave, Cleveland
Post Offices
“Damien is the best of the bestwent way beyond to help meresolve a serious issue i hadHe communicated with me every step of the wayand did everything in his power to resolve the problemi thank him from the bottom of my heartfor doing what everyone should be doingand being such a great personThank You Damien!”
“Pretty cleanJerrica was nice (even with a difficult customer)Pretty quickTHE CARDS ARE SO BEAUTIFUL. I almost bought 5 of them while I waited, I thought the only good cards were available at Target or Barnes n Noble… this is a hidden gem for cards ♥️”
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“Love this location. The two ladies that work the front desk are amazing. They keep you from making mistakes that would impact your delivery times. They are very nice and courtes.”