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February 2024 by Dwight Miller
Wonderful experience all around. Tracy was a pleasure to work with.
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February 2024 by Dawn Stubbs
Chip was a very good salesman. Very professional and patient. Once we picked the Acura we wanted, the process was very quick. Absolutely loved it. Thank you so much Chip and David
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February 2024 by Arnie Goodman
Great people.Make it a simple process.
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November 2023 by Dominique Martin
We had a great experience purchasing a car here! Chip is a personable salesman, he made the process seamless. He was communicative and professional. Thank you, Chip!
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November 2023 by Scarlett Short
For context, we put a refundable deposit down on a Honda Odyssey and drove 4.5hrs to look at it before purchasing. Chip was a great communicator to me personally, providing texts and engine/under body images as I requested (5 stars for that!).The four stars is for the "minor" things he did not think we'd care about knowing how far we'd be driving and for how he treated my husband while looking at the car. Chip was upset that my husband and brother had negative feedback after they took their time to look over the car. He went so far as to angrily curse when speaking to them - very unprofessional and rude. He did personally call and apologize to me so I give him credit for that.My husband did a VERY thorough job looking at the vehicle. They ended up fixing a BRAKE LIGHT (which would have been illegal to drive home) and got washer fluid working before purchase. Even found a minor ding on the vehicle that Chip thought we wouldn't care about (we did and deserved to know before driving up).Overall, do your own due diligence when purchasing used vehicles. We purchased the car because the other minor things (surface rust underneath and serpentine belt) can easily be fixed at home and we do really like the car for our family. It is a USED car after all. It's not going to be perfect - but don't settle for something if it's not worth the cost when you're shopping. Ask for things to be fixed if possible and don't worry about offending someone with the issues you find with a vehicle.
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September 2023 by Ashley Stephenson
My husband & I were recently on the search for our 16-yr old a car. She wanted an Audi Q3 and we found the perfect used car at Motorcars Acura! We flew up to Ohio from Alabama, test drove the car and drove it back down to Alabama. Andrew and Tracy were both so friendly and helpful. They made the purchase very easy. They were quick to answer all of our questions. Everyone we met at Motorcars was so friendly! The next time we are in the market looking for a car, we will definitely contact them again!
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September 2023 by matt koler
Great experience. Andrew Chiarielle is the best. Knowledgeable, friendly and professional. Dealt with a couple other local dealers and Andrew impressed me the most. Quick response to all my questions and was a pleasure to deal with. Drove out with my new TLX S-type and could not be more pleased. Call Andrew!
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September 2023 by Brian Carbone
Finding the car we wanted is what made us drive there from Pittsburgh. So glad we made the trip. Chip was an awesome salesman. Was knowledgeable and made us feel like part of the family. Had great interactions with everyone we talked to in the dealership. Mike in finance was thorough and personable while going through all the paperwork. I personally feel better supporting a business that truly appreciates its customers. Motorcars Acura definitely is one of those. Thanks again.
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September 2023 by Pete Riffle
One of the BEST car buying experiences either of us has ever had. Our salesperson, Tracy, was exceptional. Friendly, knowledgeable, funny. Mike in Financing was great, too. Stayed late to get us in the car we wanted. The entire staff were all friendly and engaging as well. We will be telling all of our friends to shop there first!
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September 2023 by Betsy Riemenschneider
Just leased a 2024 XC40! It’s my 5th Volvo and have been going back to Chip who has sold me my previous ones! He gave me a great deal and made the process smooth! Thank you Chip!
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September 2023 by R R
I was referred by a neighbor to Chip and Motorcars Acura. Chip was Fantastic. He was professional, courteous, and proofed everything he said. I was honest with him and he reciprocated. He wanted me to feel comfortable with my decision. A rarity these days it seems. Same with Stephanie in finance. Efficient, professional, transparent, while being conversational. If you want an Acura, go see Chip! ?
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July 2023 by Anthony Mascia
The entire process from start to finish was exceptional. Andrew my Salesman and the staff created a transparent experience that exceeded all expectations. If you are looking for a new or pre-owned vehicle rest assured you will be in good hands.
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July 2023 by Sheila Virden-Reid
Andrew Chiarelli made it so easy to decide if I wanted to buy or lease he took the time to show me the cost for each, and it really helped me to make up my mind rather quickly. once my decision was made, Andrew shared the different packages I could choose from for the type of vehicle I wanted. Mike Fabian made completing the paperwork painless. He went over the various aspects of the lease package and it all seem to go very quickly and smoothly. Before I knew it, I was in my new vehicle headed home. Thank you Andrew and Mike
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July 2023 by Hayley Johnson
This was my first car purchase and I am really happy with my decision in dealership and car. I love the car! I opted for the dealership to get my plates (only an extra $50) and I received a call about a week after taking the car home that the plates were ready. The salesman, Tom Brody, followed up with me about a week after I bought the car asking how it was and if I have any questions. He also emailed me and wished me a happy birthday, which was a few weeks after I purchased the car!
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July 2023 by Nathan Ratner
This dealership is the one and o my place to shop for your next used car! Ver professional and Tracy was my salesperson the one to ask to for very trustworthy and easy process! Highly recommend!!!