JTI Trailer Sales, Parts and Service is a family-owned business with a long history dating back to 1935, serving Cleveland, Akron, and customers across the United States. The company specializes in trailers, snowplows, axle manufacturing, vehicle hitch installations, trailer repairs, and snow management systems. Known for their knowledgeable and friendly staff, JTI is dedicated to providing excellent customer service and affordable, value-driven products. Customers frequently praise their helpfulness, noting that staff members are attentive, professional, and willing to go the extra mile to assist, even in urgent situations. The store boasts a wide selection of parts and equipment, making it a convenient stop for repairs and replacements. Many customers have shared positive experiences, highlighting how JTI quickly and effectively handled emergency repairs, getting them back on the road swiftly. Whether for a small part or a major repair, the team’s expertise and commitment to customer satisfaction stand out. Overall, JTI is regarded as one of the best trailer repair shops, known for their work ethic, helpful attitude, and ability to meet the needs of both homeowners and large companies alike.
Super helpful and nice. More importantly they had what I needed and knew exactly what I was talking about.. even though I gave them hardly anything to go off of. Parts fit and I felt much safer with my new hubs and bearings for a long trip the next morning.
September 2024
Trevor and the whole service crew have got to be the best in the industry. They’re willing to spend that extra time away from home to make sure an emergency fix is completed in a very tight deadline. One of the best (if not the best) trailer repair shops in the nation.
August 2024
The owner called me back and walked me through the process of resetting my brake controller. I didn't purchase it from him. He was very kind and helpful.
