Jay Honda is a Honda dealership in Bedford, Ohio that aims to provide a top-notch customer experience. The staff is described as friendly, patient, and willing to work with customers to find the right vehicle and financing options. Customers praise the sales team, including associates like Justin B., Jordan, Eric, Blayke, and Eddie, for their personable approach and ability to address any concerns. The dealership offers a wide selection of new and pre-owned Honda models, including popular options like the CR-V and HR-V. Customers have had positive experiences with the service department as well, with one customer's air conditioning issue being resolved under warranty at no cost. Overall, reviewers highlight the stress-free and enjoyable car-buying process at Jay Honda, making it a recommended destination for Ohio drivers in search of a Honda.
Amazing service department! Stone was very nice and helpful and they got my car done earlier than expected! I also got a fun video of my car explaining what they were doing and what was needed. Absolutely amazing and fast!
July 2024
My husband took his 2017 CRV in and had his air-condition fix, which hasn't been working for over 4 years. It was a broken seal that had to be replaced at no charge. It was under his warranty. He is so happy!!
June 2024
Great experiences with Eddie. He is patient helpful and funny, also knowledgeable about cars. He is willing to listen and know every concerns we have and explain to us very patiently. He also helped us with getting our car insurance because we are very new in the states. We are very appreciative that we bought the 2025... read full comment
