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March 2024 by A St
Excellent customer service! Beautiful cars with good pricing.
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March 2024 by Geneva Francis
I recently bought my 2013 acura mxd from Rick and James I would definitely recommend buying a car from them they where very kind and professional and if I was going to buy another car in the future I would go back so anyone looking for a good car from good people head over to car connections of bedford
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March 2024 by Syd E (Syd)
I bought a beautiful, well-maintained Mercedes Benz from Car Connection of Bedford, at a very fair price. James was knowledgeable, professional, and made the buying process hassle free. Highly recommend!
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March 2024 by Laura Ballou Marbun
I bought a Porsche from this dealership sight- unseen. They were honest and prompt. Very reliable. I would absolutely buy another car from this dealership!
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March 2024 by Adriana Naylor
James and Mike were wonderful to work with! Very informative, and caring. Every question was answered and they made what is usually a stressful event the easiest thing for me! Will definitely be working working with Car Connection in Bedford again. Thank you!!
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March 2024 by Jason Fronce
Came across this dealership in a random search and James and staff had really good reviews and had several vechiles that my wife and I were interested in. Spoke with James on the phone Friday Feb 16th to verify he had the vechiles on the lot we were interested in. Drove about 1hr 45 from PA and test drove 3 vechiles. After driving 2 of them we were pretty sure which one wewanted. Asked James if he would put it up on the lift while we went and test drove 1 other vechile. After we got back we walked into garage and were going over the uderneath of the vechile and I spotted some coolant on one of the covers. Everything else looked in really good shape and overall clean underneath. The vechile was in the air on lift for at least 15 min before we got back from the test drive, he could have easily wiped it clean but did not . We found where the leak originated and put some pressure on hose and was able to get it to leak considerably more. James was pretty confident that is was just the hose. We wanted to take the car home that evening but this find would not allow that. We drove back to PA second guessing if we really even wanted the vechile after that which isn't really that big of a deal just makes you a little gun shy. So James called use around 9pm that evening and said he replaced the hose and everything was running fine and no leaks. Spoke to him Saturday and asked if he would be willing to warranty the fix for 30 days and he kindly obliged. Most if not all the vechiles on the lot are as is, so this is how certain he was that the hose was the sure fix. We went back down on Presidents day and purchased the 2012 Benz E350 for a great price and just passed PA inspection and did not need anything. Of course I did my homework on the vechile and James provided plenty of info as well. Overall great experience and would buy again and certainly refer anyone to check this dealership out.
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March 2024 by Josh Carrico
I had purchased a 2014 Ford Mustang and Rick helped me out and was very nice and personable, everyone was actually!After I had bought it, they got it washed for me and said they’d put gas in it for me since it was on empty. They put maybe $10 in it so that was weird, usually dealerships fill it up. The buttons on the key does not work either to lock and unlock the car. I thought it was the battery so I replaced that but still does not work. So, I have to go get that checked out.Overall a good experience though!
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March 2024 by Roland Millington
I can't commend the service and attention I received when looking at a car at the Car Connection of Bedford enough. Rick was wonderful in his attempts to not just sell a car, but get the right solution for me. Both he and James put the effort in, answered all questions quickly by text, and spent the time speaking on the phone as well. Professional and personable- a winning combination.
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March 2024 by Anna Sintsirmas
I purchased a GLK250 Diesel Mercedes Benz from Car Connection of Bedford (CCB) in January. It was a great experience!Online, the photos showed a used vehicle but that it looked brand-new. The only telling details of its age was the milage. I came to CCB with that car in mind but shopped around their other cars. James, the owner, really has a great eye for curating vehicles &music. Not just the appearance of the car, but the functionality as well.I ended up sticking with the GLK250 because it was Diesel and drove beautifully. Rick, at CCB prepared my paperwork and was very pleasant to talk to.Once I owned the car, there was an issue after only driving 102 miles. The sensor light showed an error. I contacted Rick and James, they had me come into the shop that same day, addressing the problem immediately. James ran a diagnostic of the vehicle with me right next to him, which I felt was incredibly transparent and honest. It turned out that the sensor had gone bad. James paid for the new sensor and installed it free of charge.I am grateful for this experience and recommend Car Connection of Bedford. They really do not cut corners, are honest, and want their customers to have a true experience.Thank you CCB! See you in hopefully another >200000 miles... !
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March 2024 by Brian Stimer
Porsche Cayenne (2013) immaculate condition (106,000) serviced regularly miles. I absolutely recommend this dealership without any hesitation whatsoever. I’m 67 years old and I’m definitely a car guy and experienced used car buyer. I am so impressed by the people (team) at this dealership. There’s no hard selling going on just a wonderfully friendly atmosphere with a vehicle selection that is no less than exemplary in every way! Each vehicle is hand picked mostly from new car dealership trade ins. CC Bedford maintains great relationships with many of the high end new car dealerships in Cleveland & surrounding areas. All the cars on the lot are service proven “top Shelf” examples of mostly only high end motor cars. Some cars may have slightly higher miles showing on the odometer due to the age of the vehicle but they don’t show it anywhere else. In fact mostly the cars offered for purchase look bran new. They employ the most stringent guidelines & requirements in order to insure they’re offering their clientele the “best of the best”! Each car must meet all their requirements before they even considerer offering it to their client base or new customers alike. I have to mention that their pricing is extremely competitive because that’s important as well, for sure! I don’t write reviews, in fact, this may be the very first one I’ve ever written, but I felt compelled to do so. The exemplary professionalism the team at Car Connection Of Bedford employs earned them this review & the time it takes me to write it & for you to read it! Lol. More than anything I’d like to publicly and sincerely thank these three fine fellows starting with the owner James, Rick the VP of Sales & of course Mike, who in my humble opinion, is the finest operations/service manager in the used automobile business, at least that I’ve ever come to know! These three individuals are the backbone of Car Connection Of Bedford, which I now consider one of the most outstanding five star pre-owned car dealerships on the planet! I’m so grateful I had the pleasure to do business with these fellows. My wife and I are certainly happy with our Cayenne. I certainly hope to be back, God willing & the well don’t dry up, I will be. I want to wish you guys the best always! Please don’t change a thing you’ve got a true winning formula for success! It amazes me what a difference honesty & integrity make when purchasing a used vehicle, or in anything for that matter. I’m so very pleased to see that those two, most important, virtues exist in their entirety at Car Connection Of Bedford. Honesty & integrity create an environment of very happy, relaxed and content customers, not unlike myself! I can’t thank you all enough it was a pleasure! Best always, Brian Stimer Canton, Ohio
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March 2024 by Chuck McKenna
After searching, found a VW Golf Sportwagen 5 spd that both my wife and I liked a lot and bought. Rick and James were a pleasure to work with by phone and text to get everything arranged then we drove 2.5 hours to see and buy the car. I considered buying it unseen and having it shipped which they also can do for you. The pricing was good, there were a lot of nice cars there, and the transaction was professional and seamless. I would recommend to anyone car shopping!
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February 2024 by Crisharon Beale
James and his staff were so nice and thorough!
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February 2024 by Kyle Yarmesch
Bought a GLK 350 recently. Great car. Rick, James and Mike were very professional. Great people with exceptional service. I can see myself coming back in the future.
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February 2024 by Tim Kerns
We had a great experience here, Rick and James were very helpful and professional! My wife and I had a fairly specific criteria on what we needed in a car and part of that was the dealership rating. Car Connection of Bedford definitely met our expectations. We were able to mostly make a deal over email so the dealership experience was in and out!
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January 2024 by Eri Kalemaj
Great costumer service James help me with everything I love the car that i bought very nice price and the vehicle was extremely clean
