-
November 2023 by M Miller
I've been car shopping since a deer totaled mine, a month ago. After some reluctant thinking I expanded my search Nationwide due to slim pickings. I knew I wanted my next vehicle to essentially be my dream car; and I found her, exactly 2,499 miles away! I reached out and was contacted by a woman named Allyson Kappenhagen who was so awesome to work with! I explained to her my concerns with buying site unseen. She recommended I have the car thoroughly inspected since I couldn't do it myself. I used LemonSquad and it was the best decision I've ever made. Three days later, the paperwork was completed and the car was all mine. Allyson was prompt and very communicative and I really appreciated that given that I'm on the opposite side of the country; I had to give her my complete trust in this whole process and 1000/10 Highly Recommend. Because of this experience I will absolutely be willing to buy another car site unseen, again.
-
November 2023 by Kasi Keaton
Great customers service by all, but Gary G. was amazing! Very patient and knowledgeable. Fastest car buying/purchasing experience ever. I'm a returning customer and will continue returning!
-
November 2023 by Ayah Salti
Moe was fantastic. He is extremely knowledgeable in the all product lines and knows the vehicle's every detail. He went above and beyond to ensure I was confident in my selection and worked with me professionally on every aspect of the purchase. He is efficient, intelligent and puts the customer first. I would highly recommend Moe the sales manager. He'll take excellent care of you, as he did me.
-
November 2023 by Tasha Brady
Josh was amazing, above and beyond is an understatement. We asked to see/test drive about 5 different vehicles. Never once did he seem discouraged, upset, or rush us! He made this process of trading in and purchasing a new vehicle very nice for us. 2nd time buying a vehicle with North Coast Auto Mall, and I will be back (I'm sure). Thank you Josh, so much!
-
November 2023 by anastasia thompson
Ally helped me get my car. Great sales agent. Definitely recommend her, helped with everything I had questions for I appreciate her for being a friend more then just a agent n got me a new car:)
-
October 2023 by Refugio L.
The only time you'll hear from these guys is first contact or physically in the dealership. Went in, applied. Needed to complete financing after leaving. I've never experienced this much work having to call back and get additional info. 9 plus people so far over 3 days. I never even got a callback yesterday. Nothing today. It's a first for me to have managers promise to callback and nothing. I've also never had people who call and then immediately are away from desk, unavailable. No one else able to help. I understand being busy. People at physical location vs phone. But a simple email, text seems like a pretty easy thing to do.
-
October 2023 by Ciara Smith
I had a great experience at North Coast! I had the honor of working with Justin Robinson and Mike D and they were GREAT! I definitely give them 5 stars hands down for their customer service from the time I entered the door. This was by far the BEST experience I’ve had while shopping for a car! They were so helpful and patient with me! They worked with my current situation and made sure I was able to leave today with the car I wanted! And not to mention this was my second time purchasing a car from Justin in 3 years and both times he has be nothing but AWESOME! I would highly recommend coming to North Coast Bedford! And when you do come make sure to ask for Justin Robinson!
-
October 2023 by malia foster
First off they have done more the above for me i worked with Jake and when i tell you i went in and had no idea if i would be leaving with a vehicle but when i tell you Jake and the team worked all day to make sure i would leave with a brand new 2023 they did that !!! Understood the assignment..thank you
-
September 2023 by Holly Persuhn
We have had an incredible experience at North Coast Mitsubishi of Bedford. Normally buying a car is very stressful but not today. Matthew has made our experience enjoyable. He has been nice, professional and accommodating. He has explained things step by step. I will definitely recommend North Coast Mitsubishi of Bedford and specifically Matthew to anyone I know looking for a new or good used car.
-
September 2023 by dan esway
I had a great experience, maybe one of my best ever car buying experience. Seek Devin out, he is courtesy, professional, upfront and honest with you every step of the way. Al was also just as helpful, they both made sure i got something i wanted, safety features i wanted, and worked super hard to get it in my budget. Never once felt pressured once, no games or gimmicks here!Highly recommended this dealership and Devin, i drove over an hour to buy a car from here, and after my experiences here, i would have driven 3 hours.. Thanks to the whole team for a great experiences and Devin and All especially... they made sure left with car i wanted! Will be back for sure.
-
September 2023 by Ally Clark
Michael was a great dealer here, he was kind and helpful but not pushy at all. I was also highly impressed with the pricing at the dealership overall. They got me more on my trade in without me even asking. Would come back again.
-
August 2023 by James Sexton
Clarence Jones did a very good job. Wonderful customer service and was an excellent salesman. Very honest and trustworthy. I’m a satisfied customer and on my 5th car from here and many more to come!
-
August 2023 by GingerBeard Man
Jody and company were amazing at their jobs. Everyone was extremely friendly, inviting, genuine, and professional. From the first greeting, Jody was very friendly and professional all while being understanding and informative. I highly recommend him as a sales professional!Nick, the manager, and John, the finance manager, were very down-to-earth and transparent with me. In today's world, a little bit of honesty goes a long way; especially when purchasing a vehicle.All in all, my experience at North Coast Mitsubishi Bedford was exceptional. I would absolutely recommend them as a dealer for your next car-buying experience.
-
August 2023 by Drew Robinson
We were very happy with the help from Clarence. Put us on to a 2020 Lexus and it will make a great family car. Clarence is the man!! He even topped off the tank for us.
-
August 2023 by Johnathan Tomsich
My wife and I had a great experience here! Clarence (sales team) and John (Finance) were both very kind and considerate, and helped us to get a good deal on the car that we went there for, and made the process quick and easy. There was an issue with the function of one of the seats that the Service department was able to fix quickly to our liking, and everyone was very responsive to our requests! The only thing we weren't completely clear on before arriving was the condition of the vehicle, which turned out to be a little more rough than what had been advertised, and we had found another thing didn't function properly after we had left, albeit a very minor issue. Overall, we had a good experience, and would be happy to deal with this dealership again!
