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July 2023 by Markel Hall
Peace ✨️ and Respect ? World ? ..... Now A couple pallets had tipped over in my 53 ft trailer. I noticed this place as I was driving south towards Columbus, OH looking for a restacking facility to no avail. I gave these guys a call and man was they a blessing ? from the relief Gods. They let me use their space and equipment for a couple hours. The guy didn't even charge me. The friendliest people I've met in America ?? thus far traveling. They all took a hand in helping. We need more people in the world ? like them. ? I appreciate the service guys.
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June 2023 by Rabbi Carnie Rose
Outstanding customer service! Kind, considerate, and responsive… made our move simple! Highly recommended!
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June 2023 by Annette Beck
The workers took way to many smoke breaks..and not to mention the strong weed smell coming off of them. Workers fighting around anyone and everyone. Very unprofessional!! Just with all that...I see why they don't take care of there workers!
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October 2022 by Cole Pesses
Our experience with Berman was a mixed bag. They came highly recommended. Their movers were generally on top of it, though it seemed half of them were taking smoke breaks every 15 minutes. During the move, one of the movers accidentally slipped and dropped a newer bookshelf and assured us it would be taken care of.When we got to the new house, they were unable to put our kitchen table back together properly. We also did not realize it, but they didn't return the screws/bolts to properly re-build our bed frame and a crib.It took many emails and around 3 weeks to get the kitchen table re-built properly. It took 2 months and many more emails to resolve the broken book shelf and missing screw sets. The screw sets magically re-appeared (have not tested them yet). The book shelf "credit" compromise was about have the cost (and it was under a year old).Overall I did appreciate the communication; they did not ignore us. That said, it seemed they just dragged the resolution on and on hoping we'd just let it go. Moving is never easy, so with that in mind it's hard to be too critical. That said, our experience was not great and I'd think twice before using them again.
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August 2022 by TONI G
Unprofessional company; do not pay their employee's what they owe. They don't even give the movers bottled water for the work they do. Owner Marcie just doesn't care; they have employee 20 plus years they refuse to give raises too.
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July 2022 by Anna O
Berman was assigned to me for a company move and they did not disappoint! As it was my first time using a moving company, I had a lot of questions but Debbie was so patient and helpful throughout. Joel and Robert packed me up on a 100°F day from a second story apartment without a single complaint. Everything arrived in my new place unharmed including many boxes of ceramics, pottery, and dishware (minus some scuffs on the handle of my leather recliner but that’s just splitting hairs). I’ve never see folks unload a truck with more energy and great humor before. Overall very professional, responsive, and helpful team. I would recommend them to friends and family!
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July 2022 by Anna O
Berman was assigned to me for a company move and they did not disappoint! As it was my first time using a moving company, I had a lot of questions but Debbie was so patient and helpful throughout. Joel and Robert packed me up on a 100°F day from a second story apartment without a single complaint. Everything arrived in my new place unharmed including many boxes of ceramics, pottery, and dishware (minus some scuffs on the handle of my leather recliner but that’s just splitting hairs). I’ve never see folks unload a truck with more energy and great humor before. Overall very professional, responsive, and helpful team. I would recommend them to friends and family!
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June 2022 by Jim Hart
Polite friendly people. I'm a driver for another company and anytime I'm in town these guys take care of me with supplies or a place to park. Huge warehouse with quality workers handling shipments. I always enjoy working with this company when I'm here.
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October 2021 by James Gibbons
My place of employment utilizes Berman's expert knowledge and experience to coordinate many tedious , time sensitive moves. Joel is an excellent point person !
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August 2021 by Denise Williams
Call office several times to get a quote no one never returned call. Always was told someone will call . It's been a month no call yet. Poor customer service
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June 2021 by Don Hubbard
Incredibly professional and easy to deal with movers. They help organize things in advance by supplying a bunch of storage boxes and labels, showed up on time and were extremely friendly and helpful throughout. I would highly recommend Berman to any Cleveland company looking to relocate.
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May 2021 by Donald H
We recently mover our corporate office and Berman made the entire process as painless and smooth as we could imagine. Their team is professional and helpful and they made every step of the move a positive one. Would highly reccomend.
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April 2021 by David Shiffman
In March of 2021, we used Berman to move my 96 year old father from my house to an apartment in an assisted living facility. Every part of a move like this, especially during a pandemic, was a challenge. Except dealing with these guys! They were a breeze to work with, from the first call to the end of the process. Did not expect dealing with movers to be the easy part...
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April 2021 by Raphael Washington
Clean & organized. Nice big warehouse too
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March 2021 by David Shiffman
By far, the easiest part of moving Dad into assisted living was the actual moving.
