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“Office Manager Tiffany Cardenas & the Middlefield Banking Company made the entire process of researching, applying for and completing our HELOC application and loan incredibly simple. We appreciate the level of customer service she gave us and the attention to detail. Highly recommend.”
9AM - 5PM
1220-A SOM Ctr Rd, Mayfield Heights
Banks
“For all the reasons you should use a credit union; customer service, great products, and competitive rates.Why wouldn't you use them as you're financial institution?”
“They offer a customer oriented experience compared to big name banks. The comfortable atmosphere allows you to relax and drink fresh coffee or tea while you wait on other customers, which is rarely ever. Tucked away on the first floor of an office building, you will enjoy the friendly staff and relaxed environment.”
“My husband and I have been trying to get an equity loan and kept running into different obstacles getting approved. Jill was absolutely amazing and provides the best service. She did anything and everything to get this loan pushed through, which got approved on Monday! I can not say enough good things about her! Thank you again Jill!!”
8:30 AM - 5:00 PM
6802 W Snowville Rd, Brecksville
Banks
“Working with the NVR Mortgage team has been a very positive experience. Everyone has been responsive, professional and, most of all, caring. Kate and I have nothing but good things to say about NVR Mortgage.”
8:30AM - 4:45PM
21375 Alexander Rd #5514, Walton Hills
Banks
“We have banked with BRCU for many years. They are friendly, accurate, and the customer service is fantastic. They often go beyond the expected. That is what credit unions are all about.”
“I went it with an issue on my account. DeShaun and Jessica took the time to help me figure out the problem and where it originated from. They were patient and understanding of my problem. Great customer service. I wish they were working at my local bank.”
8:30AM - 4PM
754 Richmond Rd, Richmond Heights
Banks
“I love banking with Century Federal Credit Union. The service is superb and they have convenient locations. I love using the app to manage my funds. I can also move funds to other family members easily if our accounts are linked. I’ve transferred money to foreign accounts and it was securely managed every step of the way. I’ve been a customer over 25 years enjoying wonderful benefits and great rates.”
“I don't understand the bad reviews. I have never had a bad experience at this Huntington branch, nor the one in Solon. Friendly atmosphere, solid tellers, and Huntington itself is the best bank I have ever used.”
9AM - 4PM
789 SOM Ctr Rd, Mayfield
Banks
“I took Home Equity Loan with Citizens and they directed me to Mary Jo at this branch to close the loan. She was a pleasure to work with and got my documents processed in around 15 minutes. No waiting when I arrived. Nationally the company is just okay. I've actually had some difficulty communicating with Citizens Loan Department on a national level. After closing I had another situation came up with checks drawn on the loan and this local office has been very easy to work with to return money to my account quickly. Thank you also to Angie at this branch who has made my business a priority.”
“Very nice people at this bank. I went in to close all my Citizens Bank accounts because Citizens Bank SUCKS. They even help me set up auto pay from my new PNC checking account.”
9AM - 5PM
13623 Rockside Rd, Garfield Heights
Banks
“I've been a member of Ohio Catholic Federal Credit Union at least 55 years. I do have to say that I'm pleased to be a member. Never had any real problems.”
“Only used the ATM on this visit. It was easy to get to, but a little confusing to leave from as you are supposed to drive around the back of the building.
If I need to go inside, I'll use this branch, otherwise I bank online.”
“I had a wonderful experience with Deonte Williams. After visiting two branches and speaking with customer service from the 1800 number, I needed to close my existing account and open a new one, but couldn't get a same-day appointment at either location. When I spoke to Deonte, he was very informative and gave me the best solution over the phone. He informed me that I could use the app to open a new account and transfer funds from my existing account, which went smoothly. I'm so happy I spoke with him, and he definitely deserves this rating for his excellent customer service. Promote him ?”
“They are always insanely helpful when I go there for banking with the company I work for an for personal use. The workers there are hilarious and great people. All places are short staffed so if there's a wait, its never because they weren't busy helping others.”
“I had a very good experience at this branch, where the personnel tried to solve my problem in the best way possible. Their dedication to customer service was evident throughout my visit. I truly appreciate the effort they put in to resolving my issue and would highly recommend this location.”
Open 24 hours
5695 Turney Rd, Garfield Heights
Banks
9AM - 6PM
15808 Chagrin Blvd, Shaker Heights
Banks
“Called into BCU and spoke with Benjamin and he was such a pleasure to work with. Very informative and took his time to work with me as if I was in the branch. He went through so many scenarios and took his time to educate me. I really appreciated my experience speaking with him. His customer service exceeded my expectations for this call.”
9AM - 5PM
2025 Stokes Blvd, Cleveland
Banks
“The machines usually function properly.My only gripe is .I feel that PNC could do a better job of sanitation of the machines.Birds come through and soil the screen and you have to touch the screen or go to a machine that appears to be cleaner”
“Great curtomer service, most of these low ratings come from individuals that were disrespectful to the bankers and tellers and said banker and tellers stood their ground and don't allow customers to bully them. Why cuss a teller out because they asked for your I.D. to do a transaction the are doing their job to protect you, seriously people grow up. Good job University staff you guys are great.P.S.Huntington look on both sides of customer and your employees in regard to reviews. Some of the customers strictly acting on malice to hurt other with no care of how it may effect them. Please be a good bank and employeer and protect your employees for customer bullying.”
9:30AM - 2:30PM
3550 E 93rd St, Cleveland
Banks
“Love this place! They have been good to me! Unfortunately, the new staff isnt into making it happen for "US", once my little loan paid i will be closing account after 15 plus years expeditiously!”
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“I don't do a lot of reviews, seems friendly smiling workers are a thing of the past, but I just HAD to give a shout out to Michelle at the the Southgate Branch Bedford OH. You have a real gem, she's always smiling and unbelievably nice every single time im there. She's a keeper, I personally won't go to another branch. Michelle needs a HUGE KUDOS. Your lucky to have her!! Thanks again Michelle:)”