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March 2024 by Brad Malfatti
March 3rd my wife got a piece of steal in a tire, this was the closest garage open near her, when she arrived she was told they were booked and couldn’t help until the following day. First time I ever heard of a service center not helping with a distressed vehicle with a 15 minute fix. The lack of compassion and laziness are all time high at this place. Find other options even if an emergency
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March 2024 by Robert Church
I live in NW Ohio and received an email about a ‘flash’ oil change discount. Unfortunately I was on a business trip to SW Ohio. But I decided to take advantage of the promotion and went to the Goodyear Service Center in West Chester Ohio. Everything went smooth until I went to pay the bill. It was nearly $20 more than my online appointment estimate. When I brought this to the attention of my Service Advisor, Brian Vonderhaar, not only was he surprised, but he took the next 15 minutes to identify the discrepancy in the Goodyear system and we ended at the final cost I anticipated. Just wanted to recognize Brian for his efforts - above my expectations - to satisfy an out of town, new customer. Thank you, again. Brian!
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March 2024 by Russell Auwae
Great deal on an oil change and tire rotation just before traveling season.
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February 2024 by Mark Wingert
Professional and courteous staff. Brian cares about the customers. Adam was great too. This is how retail business should be done. Priced under the competition as well. Highly recommend this location.
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January 2024 by Lauren Ward
Mike, the service manager was phenomenal. He got me worked in to get my tire fixed the day before Christmas Eve and got me in and out in 45 minutes. Cameron fixed my tire and did a great job as well! Best customer service and I will be back for all vehicle needs.
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January 2024 by Danni Yelle73
I came to this location after a long 14-hour drive from Louisiana to get my low beam light repaired. Mike was really nice and explained everything answered All my questions even showed me me the problem. I was in and out the repair took no time. I would definitely recommend this Goodyear, and I will definitely come back here. Brian was also kind and fun. Shouts out from New Orleans!! Geaux Goodyear!!!! Thanks, awesome job!!
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December 2023 by Tyler S.
Bought tires here and they were very friendly, prompt in time it took, and checked my brakes for me. Thank you ??!
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November 2023 by Steve Guevremont
Mike, the store manager and Matthew. The technician where very friendly and professional and did a great job on replacing my tires would definitely recommend. For all your automotive service needs !!
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August 2023 by Mark Meinerding
Mike is the best manager I have encountered at a service center. Knowledgeable and trustworthy. Have frequented this place for several years. Highly recommended.
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April 2023 by Kris Smith
I had a small leak in one of my tires and called the shop to see what my options were. I had a good fortune of speaking with Brian Vonderharr, and he explain to me what they would be able to do and how much it would cost. He also explain to me since I had Goodyear tires on my vehicle, that the repair could possibly be free.I returned to their shop today to have the tire looked at and oil change done. They were able to get the car in the tire repaired at no cost and the oil change done all very quickly.. I am extremely satisfied with the service that I received at this location. If you have questions about tire repair or issues, I would highly recommend calling this store and speaking directly with Brian.I truly appreciate people like Brian that take the extra step to take care of their customers. Thanks again Mitch Smith.
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April 2023 by Teresa Combs
Michael and Brian are absolutely amazing!! They made me feel safe and all my concerns were warranted... they are definitely born for customer service.. all my needs were met. I felt so comfortable and secure after having such a horrible experience with Walmart.. they have most definitely earned our business.
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April 2023 by nick pavey (StickWiddit)
Super nice and helpful staff, answered all my questions over the phone and have been able to squeeze me in on my lunch break and at the end of the day multiple times to dismount tires. Also gave me the best price out of other local places.
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April 2023 by Jennifer Willman
Just picked my truck up . Brian Vonderharr helped me out. Checked my brakes and I didnt end up needing them but I also got 2 new tires and an alignment. Extremely satisfied with the out come.
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April 2023 by Tony Barnes
Brian was a tremendous help with very good customer service and was very knowledgable with what I needed. Emmit was very helpful in answering questions while Brian was handling my car and they both deserve raises!
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April 2023 by Joe Sheridan
These guys always do a great job for me. I will not go anywhere else but here for any of my family’s cars!
