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April 2024 by Janelle Thigpen
Went to visit this store for a quote for a Louis Vuitton purse and normally the girls there and really sweet and fair with the price. I felt as though Jocelyn was not fair with the price of my bag. I compared my bag to the bags she had in the store and mines was in almost new condition but quoted my bag under. I feel as though it was not fair and it may had something to do with my race. It just sucks because I have been selling items she shopping here for years. They just lost a great customer. Will never visit this store again.
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April 2024 by Maria Disher
Went in to find a business style outfit. Their selection was fantastic. However the staff and clothing organization was not. I heard an employee helping a customer put together an outfit so I asked Helaina for help finding a suit jacket and dress pants. She showed me the suit jackets and explained she really had no idea how to style what I’m asking for. (understandable, i dont either, why I’m asking for help) so when we found two that worked for me I asked about dress pants next and she said they are scattered in with the rest of the pants and that i would have to just see what i can find…..okay. then said she would grab someone to help me with styling an outfit. great. except no one came back to help me. Not even Helaina. i then spent the next 40 min trying to find pants and a dress shirt by myself. meanwhile the 4 other employees were hanging by the counter chatting. and the 5th taking the clothes back that didn't work. I was not once asked if I needed help finding anything after that.
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April 2024 by Theresa Johnson
They never buy anything I bring in. I bring nice clothes in. Way too picky don't waste your time.
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March 2024 by Jodi Jackson
The team at the West Chester location is engaging, knowledgeable about the product, and they have great style!
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February 2024 by Karen Foust
I wish that when I dropped off my bags of clothes that I would have been told that after a week they donate what you haven’t picked up. I think that is something you should tell people.
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January 2024 by Shant'a Hughes
I think that they don’t give you a fair price for some of your items
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January 2024 by Frances knighten
Love it
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January 2024 by Michelle Bless
Great clothes
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December 2023 by Jennifer Moore
So happy I went to the store. I was able to find some great deals. When I first entered the store, the sales associate did not or even acknowledge I had entered the store. I have told myself if I enter into a store and I am not acknowledged.. they don't want my business... After walking a bit further,one of the associates was working on the floor... She saw me and was very friendly... They got my money to say the least!!
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October 2023 by Monika Michael
I went in tonight and the lady who waited on me at 745 pm went above and beyond! She was such a blessing to me! I will always go here to buy and sell my clothes! I’ve never been treated better in my life! I was more then a customer there tonight and I appreciated it!
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September 2023 by D Rhodes
This location is racially bias the white lady before me got 80 dollars for items that wasn’t quality items. I had tags on my items that was never worn I was offered 17 dollars how insulting. Yes there are black women that work there but that is diff from pricing items on a lower scale for bill people trash location I will never go back to this racist location
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September 2023 by Annie schultz
EDIT: Sarah is an absolute gem of a human! Im overwhelmed with how she treated me and 100% fixed the situation. I can’t wait to come back in a few weeks!I wouldn’t even waste your time trying to sell clothes here. They only go through the top of the bag and they never go through the whole bag and then try to offer you $6 for one top. Absolutely ridiculous not to even include it takes them 2 hours to even let you know about your clothes being done. This whole store is a laughing stalk. I can’t even be mad I just feel bad for clothes mentor as their sales people are ruining their name. Now i would go the clothes mentor in Anderson. They are wonderful ladies❤️
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August 2023 by Jill Dials
Great selection at great prices! One of my daughter and my favorite places to shop!
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January 2023 by Kiba W
It's okay. Pricing can be rather bizarre for thrifting here on certain items but thrifting in general has become this way due to inclination in interest and trends. Lots of fast fashion in their inventory so be aware. It takes a lot of digging to find the gems but overall it's a standard women's only thrift store.
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January 2023 by Eliza S
It's okay. Pricing can be rather bizarre for thrifting here on certain items but thrifting in general has become this way due to inclination in interest and trends. Lots of fast fashion in their inventory so be aware. It takes a lot of digging to find the gems but overall it's a standard women's only thrift store.