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October 2023 by Jason Robinson
This particular Car X is excellent. We have been loyal customers for 5 years now. The managers Dan and Dave are honest and knowledgeable! I always have peace of mind that when we bring our cars in for service they will perform only the necessary services at fair prices. We have used their services from basic maintenance to larger jobs (when we had our older car). They are usually busy which tells us others have the same confidence in their service.Services: Air & cabin filter replacement
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July 2023 by Narendra Jadeja
Best car maintenance place in West Chester. Everyone here is very helpful and always fix the issues properly and explain to you in great detail!! Perfect place for car repair and tires.
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June 2023 by Sarah Norman
I love Car-X! After a bad experience with another oil change place I went back to them! They are always super efficient, kind, knowledgeable and their prices are reasonable even for my high mileage needs.
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April 2023 by Nathan StJohn
This location houses the most helpful, honest, and friendly staff available. Out of all the tire and auto shops around, I would recommend here. Dan was especially helpful on the phone and in store.
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March 2023 by David Bacashihua
So the store was very clean inside the waiting room Ryan the assistant manager was awesome very helpful very knowledgeable didn't make me feel like I was pressured into getting work done on my car would highly recommend
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March 2023 by Jan Deller
The associates here are always kind, honest, and willing to go the extra mile for their customers. I have been a patron of this establishment for 8 years and highly recommend them.
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February 2023 by Benjamin Hesford
Great service took care of my car right away and reasonable prices. Staff was friendly
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December 2022 by CJ Constable
Great job getting my son's tires changed and balanced in a bind on a busy holiday weekend. I recommend them. Very helpful. Not bad pricing either.
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October 2022 by Iain
This is a follow up to my sisters review in reply to your comment about the Nissan versa you guys inspected under my name. Dan did not say to pass on the the vehicle in fact him and his coworkers said I should get it as Nissans are good cars but recommended I ask for some money off as their was transmission codes but to your team members reassurance they were just from them detailing the car with water and they weren’t anything to worry about. But just thought i could get some money off for them. They did mention the brakes the tire and the sway links I knew that buying it. however they did not mention the airbags like you said nor did they mention the rust in the engine that obviously was there when you inspected it as rust doesn’t just happen it develops for awhile. I have the full report copy you guys gave me and the only things listed wrong are the tire brakes and sway links. You did a terrible job inspecting the car obviously don’t lie to make you guys seem better just apologize and move on.
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September 2022 by Navaneet Chekuri
Great place with awesome people, came in for slow leak in a tire and they took care of it in no time and for no charge. Would highly recommend them for any car needs.
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September 2022 by Abigail Walsh
Went in for a used car inspection, told us the car was in good condition minus needing breaks and sway links so we buy the $8,000 car. Two weeks later the check engine light comes on, we take it in and are told the engine is rusted so bad that the catalytic converter has fallen off and there is also a leak in the exhaust that was expelling oil into the trunk (car-x told us it was "water and soap" from detailing). Car also needs a new starter, the airbag module is broken and so is the air filtering system. I co-signed on the loan for my little brother and it's his first car and he's a collage student and now he is in a horrible position trying to cover all these repair costs on top of a loan payment. The people were nice and seemed trustworthy but I don't understand how all of this was missed it has put us in a horrible position so I would not recommend going here at all.
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March 2022 by Cboo Ballin
When everyone's trying to o charge 20 plus for a tire plugg they did it free and was awesome for quotes on prices and very friendly big 5 star rating to these gentlemen highly recommend them thanks again
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January 2022 by Austin Grupenhof
Quick, professional, talented, and reasonable prices. Due to their expertise and talent, Dan and the team were able to salvage our damaged caliper saving us money and made the necessary repairs to fix our grinding brakes. Highly recommend and will absolutely go back for future repairs!Services: Brakes
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November 2021 by Yves Roschlenova
Went in to this shop to have an oil change and check engine light diagnostic on one car, and a mechanic diagnostic on another car for some rough idling, was assisted by a gentleman named Dan who was possibly the most professional, customer oriented, honest and knowledgeable representative of any shop I've walked into before. The man not only ensured everything was handled quickly and efficiently, but explained every step, assured quality service, and was as respectful and personable as anyone I've ever dealt with at an automotive shop. If you're in this area, no need to go anywhere else. 10/10 the service you will receive here.Service: Oil change
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October 2021 by Stephanie Evans
They were great. Prices were reasonable. They gave my husband a estimate of what he needed. He told them to not do 2 things, so they gave a revised estimate. ( He could do these things himself)They were very nice and respectful. The car was done earlier than they said it would be. Overall it was a great experience.
