“I took 5 wheels over to get balanced and 4 of the wheels were factory aluminum wheels which has to be balanced with stick on weights. Well the other wheel was a bran new aftermarket black steel wheel and I specifically told them to balance that will with stick on weights as well. I said you can use a regular tap on weight on the back side but not the front side. Well that's exactly how the sales rep wrote it up on my receipt, was to use stick on weights on the steel wheel, but whoever did the balancing didn't read what was on the work order because I go pick them up and damn if they didn't balance that black aftermarket steel wheel with the regular tap on weights. Front side and the back side. Well I'm sure if I would have said something about it, they would have rebalanced the wheel and used stick on weights like it was supposed to be. But I figured well the wheel is already balanced and if they take the weights off the front side now it's going to be scratched in that area. So I'm just going to have to deal with it now. But the garage guys needs to learn how to read the invoice when their doing the work on your stuff. Sincerely Joe.”
“Rudy, Will, Kristen. Thanks to all three of you for the purchase on a 2025 Nissan Rogue.
Kristen was phenomenal. So nice, interactive, and energetic. Never a dull moment. Would 100% recommend her if buying from Nissan.”
“Best place ever to get ubolts made! I had the dimensions, the guy said give me 5 min. I walked over and got a pop from the vending machine and bam, they were done! Best customer service in the industry!”
“My son broke down in his Jeep, and was able to limp it into True Care’s parking lot. The folks that work here diagnosed the problem immediately, and gave him a very reasonable price. In his situation, being stranded, it could’ve gone a whole different direction. The part was going to take a few hours to arrive. My son found the part within an hour round trip. The owner gave my son his car, and let him bring his own part back to install, because it was going to save my son 2 hours of his time. They installed the part, and it corrected several issues. These are very trustworthy AND knowledgeable folks. 5 stars!”
“I got a gash in my front right tire in a new to me car. Discount Tire took me in without an appointment, ran diagnostic on all four tires because it’s an AWD vehicle and determined I only needed one tire. The replacement and alignment check was completed within an hour. The staff was courteous and knowledgeable, the waiting area comfortable and clean, and they even had a plan to insure the tires I already had. They texted a status tracker so I could follow the progress of the service. Shout out to Ethan, Hayden, and Owen for taking great care of me. I recommend this shop.”
“I love this shop, I own a Rs6 2003 very rare and special car. These guys are the only people I trust to do work on the car, very reasonable prices and they warranty their work (with their own supplied parts) which shows integrity, and quality of work. I plan on continuing working with them to help me reach my goals with the car, rest assured they will take care of you.”
“Staff were friendly, professional and courteous. Had my battery replaced and they noticed my positive terminal was in need of repair. They took care of it for me and had me back on the road in no time.”
“This is the second time I’ve used a Tristate and both experiences were excellent. The most recent was refinishing a set of special used wheels to make them “as new” which they did! The while experience was smooth starting with the initial contact with BJ to the inspection of the final product with the owner. The wheels were packaged in boxes and the owner opened each box so we could inspect the finished wheels. When I commented how nice they looked his comment was “my team takes pride in their work”. Rarely do you hear a comment like that, obviously pride goes through the whole company. Thanks again Tristate for an excellent job, start to finish.”
“They fixed huge dent in rear rim of my Honda vtx 1800 just wow magnificent work I recommend to any fellow bikers A+++ work do think twice coming here for hey treat you like family people me tell you something if you don’t come here and our missing out big time my rim looks new and flawless”
“I sent my damaged rim into Acu-Tru Systems roughly a month ago. Brian was very helpful and very knowledgeable. Just received my rim back today awesome job Brian!!!!!”
“I was recommended by the Tesla service center for them to fix my rim that had some pretty bad rim rash. I couldn't be any happier with the result. Looks brand new. I even asked Todd right before I left for a box so I could ship it to myself when I drive back to California and he came out with one that fits perfectly. Couldn't be anymore thankful for him helping me out.”
“Andrew is the best! While I was waiting, I overheard his care for other customers. He took the time to explain everything and was so kind to each and every person. He is an amazing employee and should be recognized for this. Also he definitely deserves a raise!”
“I had an accident and they did an awesome job of repairing the damage. The put in a new radiator and a a drive pull for the power steering. It runs and drives better than ever. I would highly recommend them to fix anyone's car as Mike is the MacGyver of automobiles.”
“Noticed I was rapidly losing air on my to work. Stopped in to see if I could get a patch job. Turned out there was sidewall damage as well, so I needed new tires. The team here did a great job switching gears from patch job to replacing tires. I was in and out within an hour. There’s a great team here!”