-
January 2024 by Chloey
Asked for brozing drops, said they had them behind the counter. I went up, and they didn't have them. Employe that told me they had them came up and grabbed them. They didn't show me that they were the bronzing drops and instead just put them in the bag (I should've checked when I left the store, but still). Got home and took them out of the trunk, and they, in weren’t what I asked for. Called them the next day and said that there's so many they just got them mixed up, but I have to go out of my way and drive another 40 minutes back to their store to get anything fixed.
-
January 2024 by Burgundi Curry
I went in for a brow wax and tint. I knew it was a bad idea when she told me she was going to do the tint first then wax because i knew she wouldn’t be able to see where she needed to wax. Sure enough not only did they look hideous as the tint was too heavy but I had 2 different shaped eyebrows, and she thought they looked fine. Also, I kept having her fix them and she couldn’t so after 45 minutes I had to go to another place to have them fix my eyebrows. Never again!
-
January 2024 by Connie Fairchild
Shopped with my handsome son for his wife... Everyone was very pleasant and helpful lol
-
December 2023 by Holly Manning
The ladies here are so nice, helpful, and informative! Thank you!
-
December 2023 by Laurie Hessler
Love shopping at Ulta! Staff are very helpful and friendly. Wonderful selection of products.
-
December 2023 by Horizon_up Km
Very clean and huge. Customer service is lovely and will help if you ask for any recommendations.
-
November 2023 by Tina Baker
Great customer service. They were very helpful and knowledgeable about the products. The suggestions for nail care was perfect.
-
September 2023 by Candie Belanich
Very helpful & friendly young ladies working this evening. I appreciate their advice, suggestions, and answering all of my questions.
-
September 2023 by Chris Bird
Went in with wife and daughter... Looks like they have A LOT of makeup and beauty supplies...
-
June 2023 by Heather Hilderbrand Gaboury
I got my hair and makeup done here for my wedding they did a excellent job and made it fun
-
June 2023 by Mary Ann H.
Dominique is an amazing stylist. I like purple hair and she does the most amazing colors and her cuts are great too. Here are a few of the amazing hairstyles she's given me.
-
May 2023 by PJ
I’ve given two different Ulta locations a chance. Both experiences were dismal. First, the display areas are atrocious!! The samples are disgusting and if you do find a product you want, in most cases, it’s not in stock. Second, the customer service is nearly nonexistent! If do you find someone to help, make it fast because you have maybe 10 secs with that person. It’s as if the store really does not want physical customers. Umm…then why not go entirely online? Your brick and mortar stores are nearly shells of your brand leaving a bad taste in a person’s mouth from the negative experiences, well at least for me. Then I get to the cashier and asked if there were any promotions. Clueless. Said no. On my phone in 3 seconds found two coupons which saved me $19!! Only to come home looking up out of stock items I needed to see free gifts for purchase available too?!! Abysmal! However, the Sephora locations are doing an excellent job balancing between online and physical stores. From here on out, that is where I will be taking my money where customer service is not only present but actually helpful.
-
April 2023 by Vanessa Black
No one ever greets me or asks if I need help when I go to Ulta. Also, I didn’t know for like 5 years that you could redeem points with your membership for money off your purchases. Why don’t they mention that at check out?
-
March 2023 by Celeste
Great store & I like the location.
-
March 2023 by Sydney Salyer
So thankful for this store and the salon! Dominque is absolutely amazing with her hair technique and experience! We will definitely always be returning for her services!
